Rota Coordinator for General Internal Medicine

Job description

Job overview

Are you highly organised, proactive, and passionate about supporting high-quality patient care? The Royal Wolverhampton NHS Trust is seeking an enthusiastic Rota Coordinator to join our General Internal Medicine (GIM) Team on a 12-month fixed-term contract.

This is an exciting opportunity to play a pivotal role in ensuring the effective coordination of the medical workforce across GIM services, supporting safe staffing levels and contributing to the delivery of high-quality patient care.

As a Rota Coordinator, you will work closely with the GIM Management Team to ensure rotas are planned, coordinated, and managed effectively, helping the service achieve operational efficiencies and maintain compliance with national quality standards.

You will be responsible for coordinating medical staff rotas, managing leave requests, mitigating staffing gaps, and supporting the day-to-day deployment of junior doctors. Working in a fast-paced environment, you will be a key point of contact for medical staff and managers, ensuring services are safely staffed and operationally supported.

Main duties of the job

To communicate information with staff on a variety of departmental matters and procedures.

To communicate complicated administrative information to staff from other departments and external contacts.

To communicate complex, sensitive, contentious information with a range of stakeholders, where persuasion or negotiation is required.

To exercise judgements when dealing with enquiries and to analyses information to resolve problems.

To develop and implement plans/work streams and to manage and organise activities.

To develop and implement administration policies for own area of work.

To attend meetings both in person and online to share and provide narrative for any gaps in medical staffing along with progress of measures taken to cover the shift and any outstanding actions as well as escalations.

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

To support the General Internal Medicine (GIM) management team to achieve sustainable operational efficiencies and compliance with national quality standards by ensuring effective rota coordination for the medical workforce.

To co-ordinate, plan and generate staff rotas that reflect appropriate skill mix and distribute as appropriate.

To identify rota issues and put in place solutions in conjunction with GIM Management Team where appropriate.

Review unexpected absences on a daily basis and in conjunction with GIM Management Team put in place solutions to ensure gaps are mitigated and services are able to provide a safe level of cover Contact doctors where urgent cover is required, supporting medical staff new in post with rota/shift management.

Request and monitor Bank/shifts for GIM, providing a weekly submission to the GIM Management Team, liaising with the medical staffing department.

Receive and respond effectively to annual leave and study leave requests for junior doctors ensuring the Trust authorisation process is followed.

Monitor sickness, study and annual leave requests for junior doctors, maintaining accurate records, ensuring sufficient cover in place for periods of leave.

Ensure paperwork available for Consultants/Operational Managers carrying out return to work interviews following periods of sickness.

Escalate any issues to the GIM Management Team.

Person specification

Essential

Essential criteria

• Significant knowledge and experience in relevant area

Desirable criteria

• Rota experience

Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant's qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants' qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.

Visa/Sponsorship Information

In line with UKVI requirements, the Trust is unable to sponsor any applicants for Skilled Woker Visas who do not meet the minimum eligibility requirements including applicable salary thresholds and concessions. Before applying, please ensure that you have the right to work in the UK, or that the role is eligible for sponsorship. For more information, please visit: