Rights of Way Technical Administrator

Job description

About the Team:

Warwickshire County Council's Rights of Way Team is looking for a Technical Administrator to support the efficient day-to-day operation of this busy and important public service.

The Rights of Way Team helps manage, maintain and protect Warwickshire's public rights of way network. This role provides essential administrative and technical support to officers working across rights of way, definitive map, enforcement, maintenance, ranger and volunteer coordination functions. This is an opportunity to play an important role in supporting Warwickshire's rights of way network and the communities who use it.

You will be part of a knowledgeable and supportive team, contributing to a service that helps people access and enjoy the countryside while supporting the Council's statutory responsibilities.
About the Role:

As a Technical Administrator, you will act as a first point of contact for customers and provide practical support across a varied workload. You will help operate administrative systems and procedures, maintain accurate records, respond to routine enquiries and support the processing of legal orders affecting the rights of way network.

You will also assist with information gathering, performance reporting, financial administration, correspondence, consultations and meeting support. The role involves working closely with colleagues, elected Members, partners, stakeholders and members of the public, so good communication skills and a professional approach are essential.
What we are looking for:

We are looking for someone with good literacy and numeracy skills, strong attention to detail and the ability to interpret information and solve varied problems. You should be confident communicating with a range of people, both verbally and in writing, and able to work under pressure while managing deadlines and interruptions.

You will need to be comfortable using computerised systems, handling information accurately and securely, and working with initiative with limited close supervision. Experience of processing information and undertaking financial administrative tasks would be beneficial. A basic knowledge of public rights of way, highways maintenance, or relevant legislation such as the Highways Act 1980, Traffic Regulation Act 1984 or Countryside and Rights of Way Act 2000 would be desirable, but is not essential.
Key responsibilities:
• Provide administrative and technical support to the Rights of Way Team.
• Act as a frontline point of contact for customer enquiries, complaints and correspondence.
• Support officers with the processing of legal orders, consultations, committee reports and stakeholder engagement.
• Maintain accurate and secure records and retrieve information promptly when required.
• Use ICT systems effectively to support service delivery and improve efficiency.
• Assist with research, data gathering, performance monitoring and financial administration.
• Help ensure a customer-focused, professional and responsive service.

For further information please see the Job Description and Person Specification.

Technical Administrator

Working for Warwickshire - This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund '

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

We recommend submitting your application as soon as possible. We don't want to keep you waiting so we will be starting the initial shortlist and assessment process while the job advert is running. Please check your emails or applicant account via our jobs portal for any updates on your application

To discuss the role please contact Kathleen Rose by emailing [email protected]

Closing date: 24 th September 2026

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [email protected] and we will make every effort to meet your specific requirements.