Revenues & Benefits Officer

Job description

INTERNAL JOB - This vacancy is only available to Newport City Council employees and Agency Workers currently engaged with the Council

To apply you must have an Employee Self Service (ESS) account. If you do not have one please contact [email protected] with your employee reference, name and job title.

Post No. POSN004804 - Revenues & Benefits Officer

The Debtors Team plays a vital part in ensuring that Newport City Council's sundry debts and miscellaneous income is billed and collected as quickly and efficiently as possible. We are looking to recruit someone with a positive outlook and a willingness to embrace new technology and ideas to join our team and help us to continue to deliver and to improve our service.

The successful candidate needs to have experience of using ICT systems, familiarity with invoicing and basic credit control as well as excellent customer service skills. They need to have a good eye for detail, be able to work to deadlines and manage their case load to ensure that performance targets are met.

We are looking for someone who is a team player but also is happy to work on their own when the need arises.

In return Newport City Council offers a competitive salary, hybrid working, generous annual leave and family friendly flexible working.

If you are ready to take on this exciting challenge and contribute to the success of Newport City Council, we would love to hear from you!

We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.

Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.

Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values - Fairness for all, Making a difference, Being responsible, Working together
Ein Gwerthoedd - Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd