Retail Volunteer Cold Bath Road Shop, Harrogate

Job description

Retail Volunteer

Location: Cold Bath Road, Harrogate

Hours: All shifts available

Vounteering pattern: Set shift/flexible shift available each week

Brand: Saint Michaels Hospice

Do you want to be part of an organisation that makes a real difference to our local communities?

Our family of services including Herriot Hospice Homecare, Just 'B' and Saint Michael's Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve. You can help make that a reality.

We are an independent charity powered by local communities. Every day, we help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen, whether that's as a counsellor, nurse, receptionist, fundraiser or one of many other essential roles.

ABOUT THE ROLE

Saint Michaels Hospice Charity Stores are at the heart of our community.

We have an exciting opportunity for a Retail Volunteer to join our friendly team in our store in Cold Bath Road . This is a fantastic opportunity to be part of something special, supporting your local hospice while gaining valuable retail experience.

WHAT YOU'LL BE DOING

This role would suit someone who enjoys working with people, has an interest in retail or sustainable fashion, and likes being part of a busy and welcoming environment.

As part of our volunteer team, you will help create a positive experience for our customers and donors by supporting with:
• Delivering excellent customer service
• Creating a welcoming and friendly shop environment
• Sorting, steaming and preparing donations for sale
• Assisting with visual merchandising and shop displays
• Supporting the team to keep the shop well-presented and stocked

WHAT WE'RE LOOKING FOR

We are looking for someone who is:
• Friendly, approachable and reliable
• A team player with a positive attitude
• Keen to learn and get involved
• Passionate about supporting their local community

No previous retail experience is required - full support and guidance will be provided.

WHAT YOU'LL GAIN FROM VOLUNTEERING
• The opportunity to make a real difference in your local community
• Experience in a busy retail environment
• The chance to learn new skills and build confidence
• Being part of a warm, supportive and welcoming team

HOW WE LOOK AFTER YOU
• We put people first in all that we do, which includes our volunteers
• A supportive and caring environment
• Wellbeing and resilience support
• Opportunities to learn, develop and grow

HOW TO APPLY

If you're interested in joining our team as a Retail Volunteer, we would love to hear from you. Please apply via the link below or on our website Volunteer - Saint Michael's Hospice o r if you prefer speak to a member of the team in-store.

OUR VALUES
• We put the people who use our services at the heart of everything we do
• We are caring and compassionate
• We are personal and supportive in our approach
• We engage positively
• We are responsive
• We are driven to do better
• We are fair
• We are professional
• We work collaboratively
• We are accountable

LIVING OUT OUR VALUES
• Our behaviour framework puts our values in the context of our everyday work. See what this includes at saintmichaelshospice.org/behaviour-framework
• We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our communities
• We believe that children, young people and adults should never experience abuse of any kind. Our safer recruitment and safeguarding processes help protect those accessing our services. Please see our safeguarding statement on our website
• If you require any support or adjustments to be able to apply for this role, please let us know by emailing [email protected]

For more information on the role, please contact us on [email protected] or on 01423 200 145 and we can arrange for you to have an informal discussion with a member of the team.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just 'B', Saint Michael's Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

Downloads

Charity Retail Volunteer Role Brief Nov25.pdf