Retail Catering Assistant (VIN)

Job description

Job summary

To work as a member of the Retail Catering Team to ensure that the provision of Catering Services at Victoria Infirmary for patients, visitors and staff is of the highest standard and quality.To ensure that Food Hygiene standards are adhered to and all necessary statutory requirements are met at all times

Main duties of the job

Ensure observance of Food Hygiene Legislation, Health and Safety Regulations and safe practices and procedures generally.To maintain the highest levels of cleanliness and hygiene as set out in the Catering Policy and the Hazard Analysis Critical Control Points plan.To complete certified food safety and hygiene training and carry out correct food safety and hygiene practices in accordance with food safety and hygiene regulations.To assist in the preparation and service of retail foods and goods for patient's, staff and visitors. Serve customers in a polite and professional manner ensuring all customers purchases are served to the Trust's standards of service and presentation. To correctly dispose of all waste streams in accordance with VIN waste disposal processes. Ensuring that all crockery, cutlery and disposable ware is clean and fit for use for food or beverage service. To work within the retail unit at VIN. Support, maintain and encourage effective communication, and confidentiality of information. Carry out work in compliance with agreed Health and Safety standards. Ensure to report to line management any defective or unsafe equipment.Ensure compliance with Trust policies, procedures, and guidelines for self and others, taking action to escalate to line management any practices that cannot be carried out in accordance with task procedure or which contravenes policy. Ensure to report to line management any concern regarding customer care.

About us

Mid Cheshire Hospitals NHS Foundation Trust provides comprehensive hospital and community services for East Cheshire (population 399K) and West Cheshire and Chester (population 357K). Our services include planned and unplanned/emergency care, cardiac and critical care, child health, maternity, and intermediate care across Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.Through our community arm, Central Cheshire Integrated Care Partnership, we deliver extensive services in 26 medical centres and schools in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With 500 beds and around 5,500 staff, we are one of the area's largest employers.

Since the formation of Integrated Care Systems in July 2022, the Trust has become a key partner in Cheshire East & Cheshire West and Chester and in two provider collaboratives, aligning our strategic goals with the Cheshire & Merseyside Integrated Care System.As part of the national New Hospital Programme, we're reimagining Leighton Hospital to create a new health and care neighbourhood, transforming healthcare delivery for a Healthier Future. Learn more on our Healthier Futures website.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

Job description

Job responsibilities

Ensure observance of Food Hygiene Legislation, Health and Safety Regulations and safe practices and procedures generally.To maintain the highest levels of cleanliness and hygiene as set out in the Catering Policy and the Hazard Analysis Critical Control Points plan.To complete certified food safety and hygiene training and carry out correct food safety and hygiene practices in accordance with food safety and hygiene regulations.To assist in the preparation and service of retail foods and goods for patients, staff and visitors. Serve customers in a polite and professional manner ensuring all customers purchases are served to the Trusts standards of service and presentation. To correctly dispose of all waste streams in accordance with VIN waste disposal processes. Ensuring that all crockery, cutlery and disposable ware is clean and fit for use for food or beverage service. To work within the retail unit at VIN. Support, maintain and encourage effective communication, and confidentiality of information. Carry out work in compliance with agreed Health and Safety standards. Ensure to report to line management any defective or unsafe equipment.Ensure compliance with Trust policies, procedures, and guidelines for self and others, taking action to escalate to line management any practices that cannot be carried out in accordance with task procedure or which contravenes policy. Ensure to report to line management any concern regarding customer care. Take responsibility for own learning and development, including participation in annual Motiv8.

Job description
Job responsibilities

Ensure observance of Food Hygiene Legislation, Health and Safety Regulations and safe practices and procedures generally.To maintain the highest levels of cleanliness and hygiene as set out in the Catering Policy and the Hazard Analysis Critical Control Points plan.To complete certified food safety and hygiene training and carry out correct food safety and hygiene practices in accordance with food safety and hygiene regulations.To assist in the preparation and service of retail foods and goods for patients, staff and visitors. Serve customers in a polite and professional manner ensuring all customers purchases are served to the Trusts standards of service and presentation. To correctly dispose of all waste streams in accordance with VIN waste disposal processes. Ensuring that all crockery, cutlery and disposable ware is clean and fit for use for food or beverage service. To work within the retail unit at VIN. Support, maintain and encourage effective communication, and confidentiality of information. Carry out work in compliance with agreed Health and Safety standards. Ensure to report to line management any defective or unsafe equipment.Ensure compliance with Trust policies, procedures, and guidelines for self and others, taking action to escalate to line management any practices that cannot be carried out in accordance with task procedure or which contravenes policy. Ensure to report to line management any concern regarding customer care. Take responsibility for own learning and development, including participation in annual Motiv8.

Person Specification

Skills

Essential

• To work on shift alone but as part of a wider catering team, with the ability to work unsupervised and continue professional development

Desirable

• Previous Catering Experience

Qualifications Knowledge Previous Experience

Essential

• Experience of working in a retail catering facility and serving customers. Knowledge of food safety and food hygiene

Desirable

• Food Safety Awareness level 2. Allergen awareness knowledge. Nutrition awareness knowledge. of Control of Substances Hazardous to Health.

Values

Essential

• A commitment to quality and safety. Recognition of the importance of showing respect, dignity and compassion to customers and colleagues. A listening, learning and leading approach. A commitment to work together with colleagues to create the best outcomes. Must demonstrate the Trust's values around both raising concerns at work, and how to treat others who raise concerns.

Desirable

• Previous Experience

Behaviours

Essential

• Must be willing to act as a role model. Must be willing to take personal responsibility. Must have the courage to speak up. Must value and appreciate the worth of others

Desirable

• Previous Experience

Physical Requirements

Essential

• Good attendance record Occupational Health cleared to perform the duties of the role. Ability to perform a wide range of duties according to the Job Description

Desirable

• Previous Experience

Person Specification
Skills

Essential

• To work on shift alone but as part of a wider catering team, with the ability to work unsupervised and continue professional development

Desirable

• Previous Catering Experience

Qualifications Knowledge Previous Experience

Essential

• Experience of working in a retail catering facility and serving customers. Knowledge of food safety and food hygiene

Desirable

• Food Safety Awareness level 2. Allergen awareness knowledge. Nutrition awareness knowledge. of Control of Substances Hazardous to Health.

Values

Essential

• A commitment to quality and safety. Recognition of the importance of showing respect, dignity and compassion to customers and colleagues. A listening, learning and leading approach. A commitment to work together with colleagues to create the best outcomes. Must demonstrate the Trust's values around both raising concerns at work, and how to treat others who raise concerns.

Desirable

• Previous Experience

Behaviours

Essential

• Must be willing to act as a role model. Must be willing to take personal responsibility. Must have the courage to speak up. Must value and appreciate the worth of others

Desirable

• Previous Experience

Physical Requirements

Essential

• Good attendance record Occupational Health cleared to perform the duties of the role. Ability to perform a wide range of duties according to the Job Description

Desirable

• Previous Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Mid Cheshire Hospitals NHS Foundation Trust
Address

Leighton Hospital Catering Team

Middlewich Road,

Leighton Cheshire

CW1 4QJ

United Kingdom

Employer's website