Renal Supplies Administrator

Job description

Job summary

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

*Previous applicants need not apply*

The post holder will be based at Royal Stoke Hospital.

The post holder is required to support the Clinical Team in the delivery of a comprehensive supplies service to the Home Dialysis Service. This will involve communicating with patients with regards their Dialysis supplies, working with the clinical team, ordering and receipting via the EFFs system and dealing with any home dialysis queries.

Main duties of the job

Good standard of education to include GCSE's/or equivalent in English and mathematics

Use hospital systems such as iPortal, CareFlow and ELFs to process, store and retrieve patient data.

Maintain a good standard of administrative practice, including accurate record-keeping and database management.

To be the first point of contact for queries relating to home dialysis supplies. The post holder will prioritise to ensure the workload is dealt with in a timely manner.

Liaise and build relationships with the medical and nursing team to contribute to the smooth running of the department.

Provide information, advice and guidance to patients, relatives and carers relating to dialysis information

To maintain good working relationships and work as an effective team member

The post holder will be required to process, transmit and store patient data using a computerised system, file paper data within the case record in a retrievable format.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job description

Job responsibilities

For further details, please see the job specification or call Helen Robertson on 01782 676015 for an informal chat.

Job description
Job responsibilities

For further details, please see the job specification or call Helen Robertson on 01782 676015 for an informal chat.

Person Specification

essential

Essential

• Experience of Hospital Systems iportal/Careflow
• Experience working in a hospital setting

Desirable

• Experience working with microsoft office
• Good standard of education

Desirable

Essential

• Previous experience of speaking to patients on the telephone

Person Specification
essential

Essential

• Experience of Hospital Systems iportal/Careflow
• Experience working in a hospital setting

Desirable

• Experience working with microsoft office
• Good standard of education

Desirable

Essential

• Previous experience of speaking to patients on the telephone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

University Hospital of North Midlands NHS Trust
Address

Royal Stoke Hospital

Newcastle Road

Newcastle

ST4 6QG

United Kingdom

Employer's website