Receptionist

Job description

Job title and organisation: Receptionist - East SILC
Salary: A3 - £21,467 Annually (Actual)
Hours: 37, 8am - 4pm (Term time only)
Contract: Fixed Term
Location: East SILC
Closing Date and Time: Wednesday 7th October 2026 at noon

About this Role

The East Specialist Inclusive Learning Centre (SILC) is a 2-19 generic special school with 475 learners on roll. All our learners have special learning needs and some have physical/ medical difficulties. The East SILC is a complex organisation which operates on a variety of sites to provide a range of outreach services across the city, including partnerships with primary and secondary providers, the city-wide Physical Difficulties and Medical Service including a moving and handling service, as well as the Medical Needs Teaching Service for Leeds.

Do you want to join a team making a difference learner's lives?

An exciting opportunity has arisen to join our expanding school community.

Reception and customer service

• Provide a courteous, calm and professional reception service in person, by telephone and through agreed digital communication channels.
• Welcome visitors, establish the purpose of their visit and follow the school's visitor, identification, signing-in and safeguarding procedures.
• Respond to routine enquiries accurately and promptly, referring sensitive, complex or urgent matters to the appropriate colleague.
• Communicate with parents, carers and professionals in a clear, respectful and accessible manner, recognising that individuals may have different communication needs.
• Maintain a tidy, safe, secure and well-organised reception and visitor area.
• Receive, sort and distribute post, deliveries and messages, ensuring urgent or confidential items are handled appropriately.

The permanent posts are subject to a 6 month probationary period, to start as soon as possible.

The East SILC has a progressive staffing structure in place for teaching assistants which is supported by Continual Professional Development. A thorough induction process is in place.

What we offer

East SILC offers an extensive range of opportunities and benefits. All staff benefit from a robust induction programme and a strong commitment to continuous professional development, career progression and equal opportunities.

• A strong culture of wellbeing, supported by the Schools Advisory Service, including:
  • Fast‑track GP access
  • Physiotherapy
  • Counselling support

• A thorough induction programme
• Strong commitment to professional development and training
• Opportunities to develop specialist skills within behaviour support and SEND

In addition, staff can access a wide range of Leeds City Council benefits, including pension, salary sacrifice schemes such as cycle‑to‑work and electric vehicle leasing, and VIVUP, offering access to discounted goods and services.

To apply please visit Join Our Team | East Specialist Inclusive Learning Centre (East SILC)

A Disclosure and Barring Service (DBS) check against the Children's barred list will be carried out on preferred candidates. Read our recruitment of ex-offenders policy

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying.

The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.
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