Radiology Receptionist

Job description

Job summary

We are looking to recruit an enthusiastic, flexible, confident and committed full time, Band 2 Receptionist to join our busy Radiology Department at the Northern Care Alliance. The post will be based at The Royal Oldham Hospital but we could require occasional cover working at Fairfield General Hospital and Rochdale Infirmary.

The position is permanent and is to work 37.5 hours a week.

The hours will vary between 08:00-20:00, Monday - Friday and will include some weekend work with notice given.

There could also be a requirement on occasion to work at other sites with very short notice.

Additional enhancements for unsocial hours/weekend/Bank Holidays are payable

You will be required to provide reception/clerical support within a very busy department, you must be hard working and flexible. As the first point of contact for patients visiting the department, you will be friendly and approachable, ensuring that a positive patient experience is provided from arrival.

Previous applicants need not apply

Main duties of the job

You will assist in providing an efficient, high quality receptionist/clerical support service to the Radiology Department, consisting of attending patients, dealing with referrals on the Computerised Radiology Information System (CRIS), and from GP's, and Out-Patient requesting various scans, dealing with telephone enquiries, scanning, filing, emailing and photocopying. Excellent communication, computer skills and a confident, pleasant approach when dealing with patients and the general public is essential. You must be able to work on your own and to tight deadlines.

A working knowledge of Radiology and of the CRIS computer systems would be advantageous but not essential as full training will be given.

Good keyboard skills are essential.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Job description
Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

Essential

• Recognised educational standards, i.e. GCSE 'O' Level Grade A-C or equivalent in English Language

Desirable

• ECDL

Experience

Essential

• Previous clerical experience

Desirable

• Previous experience of working in a customer care environment

Skills

Essential

• Excellent interpersonal and communication skills in order to deal with disciplines on the telephone using empathy and negotiating skills
• To demonstrate the ability to work to short timescales as and when required to provide an efficient and timely service

Knowledge

Essential

• Excellent knowledge of administrative and office procedures

Person Specification
Qualifications

Essential

• Recognised educational standards, i.e. GCSE 'O' Level Grade A-C or equivalent in English Language

Desirable

• ECDL

Experience

Essential

• Previous clerical experience

Desirable

• Previous experience of working in a customer care environment

Skills

Essential

• Excellent interpersonal and communication skills in order to deal with disciplines on the telephone using empathy and negotiating skills
• To demonstrate the ability to work to short timescales as and when required to provide an efficient and timely service

Knowledge

Essential

• Excellent knowledge of administrative and office procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust
Address

The Royal Oldham Hospital

Rochdale Road

Oldham

OL1 2JH

United Kingdom

Employer's website