Quality Coordinator

Job description

Proud to be Sunderland

The University of Sunderland offers life‑changing opportunities for more than 27,500 students across our campuses in Sunderland, London and Hong Kong, as well as through global partnerships in 19 countries.

We're an inclusive, ambitious and forward‑looking University in a vibrant city that's constantly evolving. We're also entering an exciting new phase with a refreshed vision and strategic ambitions shaped around the changing higher education landscape.

As we move through 2026, we're celebrating being recognised as:

• A top 30 UK university (Guardian University Guide 2026)
• 1st in the North‑East for student support services (Daily Mail University Guide 2026)
• 1st in the North‑East for teaching quality (The Times & Sunday Times Good University Guide 2026)

Your next opportunity

Join a team that plays a vital role in maintaining and enhancing academic quality across the University. As Quality Coordinator, you'll work at the heart of Academic Registry & Governance, collaborating with colleagues, faculties and external partners to support high-quality academic provision and positive student outcomes.

This is an exciting opportunity to coordinate a wide range of quality assurance activities, contribute to continuous improvement initiatives, and help shape processes that support the University's academic ambitions. You'll have the chance to build strong professional networks, influence positive change, and make a meaningful impact across a diverse and dynamic institution.

Please note, this is a fixed term role for 18 months, which would make an excellent opportunity for a secondment. Please check with your Line Manager whether your service is able to support secondments.

Is this you?

You're an organised and proactive professional who enjoys building relationships, solving problems and delivering excellent service. You have the confidence to manage competing priorities, communicate complex information clearly, and work collaboratively with a wide range of stakeholders.

You'll be someone who takes pride in accuracy and attention to detail, enjoys improving processes, and is motivated by helping others succeed. Whether coordinating projects, supporting colleagues, or driving continuous improvement, you bring a positive, customer-focused approach and thrive in an environment where teamwork, innovation and professionalism are valued.

Why join us?

At the University of Sunderland, we're more than a place of learning, we're a welcoming community that values inclusivity, collaboration, and well-being. We don't just offer jobs, we offer careers that come with support, flexibility, and plenty of perks:

• Up to 44 days' holiday - that's 31 days' annual leave, 5 festive closure days and 8 Bank Holidays!
• Award-winning staff networks that celebrate who you are.
• Lifestyle benefits, with savings on shopping, tech, bikes, and even cars.
• Health and well-being support, from private medical cover to gym discounts.
• Learning and development that helps you achieve your goals.

Ready to Apply?

Before getting started, please download the Role Profile under 'Job Description' so you have everything you need.

Our application questions assess you directly against the essential and desirable criteria for the role. We do not review CVs at this stage, so please provide detailed, evidence-based answers to help us understand your suitability.

Closing date: Thursday 17th September (23:59 GMT)

If you have questions about the role, please contact:

Margaret Young, Deputy Head of Quality, [email protected] .

We may close this vacancy earlier than the advertised closing date if we receive a high volume of applications. If this sounds like the opportunity for you, don't wait - get your application in early