Quality Coordinator

Job description

About the Role

The Quality, Data and Performance team is looking to appoint a Quality Coordinator to support & drive quality standards and improvement processes within assigned departments at Luminate Education Group.

Working in departments with teaching staff and curriculum management, the Coordinator will provide hands-on support to monitor and improve quality standards in order to meet regulatory requirements, awarding organisation standards, and national benchmarks across classroom and apprenticeship provision, alongside supporting teams to elevate assessment standards and strengthen IQA processes.

While part of the central Quality, Data & Performance team, day-to-day activity is spent directly within assigned curriculum departments across Luminate sites to foster close collaboration and targeted support.

Interviews will be held in November 2026.

What You Will Do

• Work as a resident coordinator within curriculum teams to champion high-quality assessment and robust internal quality assurance processes.
• Conduct ongoing monitoring activity to ensure consistency, rigour, and compliance across vocational and academic areas in upholding high standards and continuous improvement.
• Advise and support teaching personnel and management staff on key quality processes, such as EQA, IQA, course approvals, and complaints - facilitating the sharing of best practice in both classroom and apprenticeship environments.
• Support the Programme Manager and Deputy Director of Quality Standards to communicate key information in relation to quality processes, external benchmarks, and awarding organisation standards.
• Work closely to support compliance with awarding organisation requirements and use performance data to identify trends and inform targeted improvement strategies.
• Provide administrative support where required to ensure successful completion and compliance with quality processes and procedures, such as Quality Performance Reviews, course approvals, EQA, and complaints.

About You

• Demonstrated expertise in internal quality assurance (IQA) and effective assessment design within FE or apprenticeship settings.
• Proven ability to embed within curriculum departments to coach, mentor, and support staff in improving quality standards.
• Experience working with awarding organisations and a commitment to maintaining high standards across all aspects of the learner experience.
• Excellent attention to detail, strong verbal and written communication skills, and the ability to prioritise effectively.
• Strong interpersonal and organisational skills, along with a proven ability to meet deadlines, are essential.
• Strong working knowledge of awarding body requirements, EQA processes, and data-driven quality enhancement strategies.

Benefits

The group offers a range of excellent benefits, including:

Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays

Pension schemes with generous employer contributions:
Teachers' Pension Scheme
Local Government Pension Scheme
People's Pension Scheme

CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.

Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).

Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.

Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us

Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people's lives through genuinely transformative education and training.

We offer a wide range of job vacancies across our business support functions - Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress.

As an education provider, we are committed to lifelong learning and investing in our workforce, and you'll have access to a broad variety of training and professional development designed to help you continually develop and grow.

Luminate Education Group consists of; Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire and University Centre Leeds.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group's values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity.

Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.

RECRUITMENT AGENCIES

We do not accept unsolicited CV's and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.