Print Services Manager

Job description

At Arun District Council, we are continuously working to improve wellbeing, housing, the environment and the economy within the district. We care about making a difference to those who live, work, and visit Arun, and you could be that difference.

Overall Job Purpose:

We are seeking an experienced, proactive and highly organised Print Services Manager to lead the day-to-day delivery of our print and mailing services.

This is a pivotal role, responsible for ensuring the efficient, secure and cost-effective production, finishing and distribution of a wide range of printed and postal communications.

The successful candidate will oversee all aspects of the print and postal service, leading and developing staff, managing supplier and customer relationships, and driving continuous service improvement.

You will be responsible for the overall management of the service, including budgetary control, risk management and the implementation of effective business continuity arrangements to ensure operational resilience. You will also ensure compliance with relevant legislation, corporate policies and quality standards, while maintaining an efficient, customer-focused and financially sustainable operation.

In addition to supporting internal services, the team operates a successful trading account, providing printing, finishing and distribution services to several external organisations and local authorities. You will manage these customer relationships, ensuring quotations are prepared accurately and promptly, service standards and deadlines are consistently achieved, and all work is invoiced correctly.

As a small team this is not just a desk job, you will need to be hands-on at times to cover operational work when the team are short staffed; training will be provided.

The service is heavily reliant on specialist equipment and technology, including high-volume production printers, finishing equipment, print management software and automated enveloping machinery. You will be responsible for ensuring maintenance and support contracts are effectively managed, equipment is serviced in accordance with manufacturer recommendations. You will also lead the procurement and implementation of replacement equipment and new technologies as required.

This role is mostly office based however we can offer some occasional home working for this role (UK based only).

The service operates between 7:30am and 5:00pm, and we support flexible working. Your working hours can be arranged within this period, subject to the needs of the service and ensuring appropriate operational cover.

CLOSING DATE: 8 NOVEMBER 2026, 23:59pm

INTERVIEW DATE: W/C 23 NOVEMBER 2026 (provisional)