PPQ Clinical Administrator - Greater Preston Admin Hub

Job description

Job summary

Please note that this is a fixed-term post with a set end date of 31/12/2026.This role is not eligible for sponsorship.This post forms part of a service currently subject to a service improvement and redesign programme. Service delivery models, roles and structures will be reviewed as part of the improvement process, which may result in changes and a consultation process in line with the Trust's Organisational Change Policy.

The post holder will provide a comprehensive administration and information service across the Community & Wellbeing Network, coordinating their activities with other members of the Administration Team to ensure that an efficient and confidential service is provided.

The post holder will be based at Ribbleton Clinic, but will be required at times to work flexibly between sites, as directed by their administration line manager. This ensures continuity of a quality service provision. The post holder will also be required to work flexibly in response to the needs of the Networks administrative service.

Main duties of the job

The post holder will have a good standard of education with qualifications in English, Maths and Word Processing. Excellent computer skills are required. One of the primary purposes of this role is to provide a comprehensive administration service to the clinical teams in the Central and West; therefore general administration experience is essential in order to provide a professional service to the clinical teams. The post holder will also provide a telephony service for the clinical teams and therefore experience of dealing with people is essential, as are excellent interpersonal and customer care skills. It is essential that the post holder has good organisational and communication skills. The post holder will be required to work both as part of a team and on their own initiative. Under the leadership of the Admin Team Leader, the post holder will provide support and day to day supervision of Clerical Officers and act up on behalf of the Administration Team Leader as required.

Supporting the Admin Team Leader, the post holder will provide 1-1 supervision to a number of admin and clerical staff.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well

Job description

Job responsibilities

For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification, or visit our website via Lancashire and South Cumbria NHS FT.

Job description
Job responsibilities

For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification, or visit our website via Lancashire and South Cumbria NHS FT.

Person Specification

Qualifications

Essential

• 5 GCE's grade C or above in including Mathematics and English Language or equivalent
• ECDL or equivalent
• NVQ 3 / RSA Grade 3 or equivalent

Knowledge

Essential

• Good working knowledge of all Microsoft office applications e.g. Excel, Access, Word, PowerPoint
• Knowledge and awareness of working with people making health related changes
• Knowledge of effective admin systems and ability to apply to work

Experience

Essential

• Administration of meetings - organising, minute taking.
• Working in a customer services environment, dealing with individuals face to face and by telephone.
• Diary management

Skills

Essential

• Ability to prioritise workload
• Ability to work under pressure & to deadlines
• Problem solving skills

Person Specification
Qualifications

Essential

• 5 GCE's grade C or above in including Mathematics and English Language or equivalent
• ECDL or equivalent
• NVQ 3 / RSA Grade 3 or equivalent

Knowledge

Essential

• Good working knowledge of all Microsoft office applications e.g. Excel, Access, Word, PowerPoint
• Knowledge and awareness of working with people making health related changes
• Knowledge of effective admin systems and ability to apply to work

Experience

Essential

• Administration of meetings - organising, minute taking.
• Working in a customer services environment, dealing with individuals face to face and by telephone.
• Diary management

Skills

Essential

• Ability to prioritise workload
• Ability to work under pressure & to deadlines
• Problem solving skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust
Address

Ribbleton Clinic

Langden Drive

Preston

PR2 6HT

United Kingdom

Employer's website