Portering Manager

Job description

Detailed job description and main responsibilities

• The post holder will provide responsibility for the operational Portering team delivering a comprehensive, professional and responsive Portering Service.
• Demonstration of clear leadership of the services delivered and the team ensuring an efficient and effective high quality service.
• Support the development and implementation of a number of service improvement projects defined nationally or locally, taking responsibility for achieving defined targets and implementing action plans to deal with under-performance.
• Actively ensure that any service improvement activity reflects the needs of the patient and service users
• Proactively promote a positive image of the service and its benefits to patients.
• Ensure that the departments and Trust objectives are effectively achieved through translation into improved service delivery. As Portering Manager having the responsibility of managing the Portering teams across the sites, managing this large staffing group to ensure a high quality, efficient and cost-effective service is delivered to the users.
• Day to day operational responsibility for ensuring that the range of Facilities functions including at ward level, Portering, Linen Services and managing the Waste on-site,

Person specification

Training & Qualifications

Essential criteria

• Management Qualification or equivalent experience in Facilities Services management at NVQ Level 4
• Formal training or equivalent experience of Food Safety up to Level 4
• COSHH, Infection Prevention Control
• Health & Safety IOSH Management of Risk

Experience

Essential criteria

• Demonstrate knowledge and experience of working at an operational management level in a similar field within NHS or private sector
• Sound knowledge across all Facilities Services disciplines and willingness to learn
• People management experience including Supervisory of a Team.
• Experience of co-ordinating and developing a range of diverse services

Desirable criteria

• Demonstrate experience of working under pressure to deadlines

Communication and relationship skills

Essential criteria

• Communicates well at all levels with tact and diplomacy
• Excellent oral and Communication skills including Complex report writing and presentation skills

Analytical and Judgement skills

Essential criteria

• Working to deadlines safely in a care environment.
• Required to work within an unpredictable and demanding environment requiring concentration when undertaking work tasks.
• Good facilitation skills; able to lead meetings effectively

Skills

Essential criteria

• Good knowledge of facilities services management and applicable legislation i.e. food safety/cleaning standards and Hygiene Code of Practice
• Experience of managing and monitoring budgets

Desirable criteria

• Able to interpret and implement policies and procedures

Planning and organisation skills

Essential criteria

• Well organised with attention to detail and accuracy
• Good IT and keyboard skills word processing,
• Self- motivated and able to work on own initiative and meet tight deadlines organising work of self and others

Desirable criteria

• spreadsheets/report writing skills

Equality, Diversity and Inclusion

Essential criteria

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with Ability to work out of hours or on call when required Full UK driving Licence ( Max 3 points)

Commitment to Trust Values and Behaviours

Essential criteria

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Additional Information

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.

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