Portering Manager

Job description

Job summary

Portering Manager at University Hospitals of Leicester NHS Trust

We are firmly committed to being the best possible provider of healthcare and place to work in the NHS and we have an opportunity to recruit to this exciting role.

The post holder will provide responsibility for the operational Portering team delivering a comprehensive, professional and responsive Portering Service. Demonstration of clear leadership of the services delivered and the team ensuring an efficient and effective high quality service.

Day to day operational responsibility for ensuring that the range of Facilities functions including at ward level, Portering, Linen Services and managing the Waste on-site.

Previous applicants need not apply

Main duties of the job

Support the development and implementation of a number of service improvement projects defined nationally or locally, taking responsibility for achieving defined targets and implementing action plans to deal with under-performance.

Ensure that the departments and Trust objectives are effectively achieved through translation into improved service delivery. As Portering Manager having the responsibility of managing the Portering teams across the sites, managing this large staffing group to ensure a high quality, efficient and cost-effective service is delivered to the users.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Job description

Job responsibilities

• The post holder will provide responsibility for the operational Portering team delivering a comprehensive, professional and responsive Portering Service.
• Demonstration of clear leadership of the services delivered and the team ensuring an efficient and effective high quality service.
• Support the development and implementation of a number of service improvement projects defined nationally or locally, taking responsibility for achieving defined targets and implementing action plans to deal with under-performance.
• Actively ensure that any service improvement activity reflects the needs of the patient and service users
• Proactively promote a positive image of the service and its benefits to patients.
• Ensure that the departments and Trust objectives are effectively achieved through translation into improved service delivery. As Portering Manager having the responsibility of managing the Portering teams across the sites, managing this large staffing group to ensure a high quality, efficient and cost-effective service is delivered to the users.
• Day to day operational responsibility for ensuring that the range of Facilities functions including at ward level, Portering, Linen Services and managing the Waste on-site,

Job description
Job responsibilities

• The post holder will provide responsibility for the operational Portering team delivering a comprehensive, professional and responsive Portering Service.
• Demonstration of clear leadership of the services delivered and the team ensuring an efficient and effective high quality service.
• Support the development and implementation of a number of service improvement projects defined nationally or locally, taking responsibility for achieving defined targets and implementing action plans to deal with under-performance.
• Actively ensure that any service improvement activity reflects the needs of the patient and service users
• Proactively promote a positive image of the service and its benefits to patients.
• Ensure that the departments and Trust objectives are effectively achieved through translation into improved service delivery. As Portering Manager having the responsibility of managing the Portering teams across the sites, managing this large staffing group to ensure a high quality, efficient and cost-effective service is delivered to the users.
• Day to day operational responsibility for ensuring that the range of Facilities functions including at ward level, Portering, Linen Services and managing the Waste on-site,

Person Specification

Training & Qualifications

Essential

• Management Qualification or equivalent experience in Facilities Services management at NVQ Level 4
• Formal training or equivalent experience of Food Safety up to Level 4
• COSHH, Infection Prevention Control
• Health & Safety IOSH Management of Risk

Experience

Essential

• Demonstrate knowledge and experience of working at an operational management level in a similar field within NHS or private sector
• Sound knowledge across all Facilities Services disciplines and willingness to learn
• People management experience including Supervisory of a Team.
• Experience of co-ordinating and developing a range of diverse services

Desirable

• Demonstrate experience of working under pressure to deadlines

Communication and relationship skills

Essential

• Communicates well at all levels with tact and diplomacy
• Excellent oral and Communication skills including Complex report writing and presentation skills

Analytical and Judgement skills

Essential

• Working to deadlines safely in a care environment.
• Required to work within an unpredictable and demanding environment requiring concentration when undertaking work tasks.
• Good facilitation skills; able to lead meetings effectively

Skills

Essential

• Good knowledge of facilities services management and applicable legislation i.e. food safety/cleaning standards and Hygiene Code of Practice
• Experience of managing and monitoring budgets

Desirable

• Able to interpret and implement policies and procedures

Planning and organisation skills

Essential

• Well organised with attention to detail and accuracy
• Good IT and keyboard skills word processing,
• Self- motivated and able to work on own initiative and meet tight deadlines organising work of self and others

Desirable

• spreadsheets/report writing skills

Equality, Diversity and Inclusion

Essential

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with Ability to work out of hours or on call when required Full UK driving Licence ( Max 3 points)

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Person Specification
Training & Qualifications

Essential

• Management Qualification or equivalent experience in Facilities Services management at NVQ Level 4
• Formal training or equivalent experience of Food Safety up to Level 4
• COSHH, Infection Prevention Control
• Health & Safety IOSH Management of Risk

Experience

Essential

• Demonstrate knowledge and experience of working at an operational management level in a similar field within NHS or private sector
• Sound knowledge across all Facilities Services disciplines and willingness to learn
• People management experience including Supervisory of a Team.
• Experience of co-ordinating and developing a range of diverse services

Desirable

• Demonstrate experience of working under pressure to deadlines

Communication and relationship skills

Essential

• Communicates well at all levels with tact and diplomacy
• Excellent oral and Communication skills including Complex report writing and presentation skills

Analytical and Judgement skills

Essential

• Working to deadlines safely in a care environment.
• Required to work within an unpredictable and demanding environment requiring concentration when undertaking work tasks.
• Good facilitation skills; able to lead meetings effectively

Skills

Essential

• Good knowledge of facilities services management and applicable legislation i.e. food safety/cleaning standards and Hygiene Code of Practice
• Experience of managing and monitoring budgets

Desirable

• Able to interpret and implement policies and procedures

Planning and organisation skills

Essential

• Well organised with attention to detail and accuracy
• Good IT and keyboard skills word processing,
• Self- motivated and able to work on own initiative and meet tight deadlines organising work of self and others

Desirable

• spreadsheets/report writing skills

Equality, Diversity and Inclusion

Essential

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with Ability to work out of hours or on call when required Full UK driving Licence ( Max 3 points)

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

University Hospitals of Leicester NHS Trust
Address

Glenfield General Hospital

Groby Road

Leicester

LE3 9QP

United Kingdom

Employer's website