(**) Patient Services Assistant

Job description

Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Job overview

Do you enjoy brightening other people's day? Are you a great communicator?

Then we invite you to join our Patient Service team and help contribute and improve our patients' experience across Basildon Hospital.

We are proud of our team's strong reputation across the Trust for delivering an excellent, compassionate, and respectful service to all our patients, visitors and staff; so, if you are reliable, passionate about people and looking for a role that offers you the opportunity to learn new skills and progress apply today.

Main duties of the job

If you are successful, your day-to-day duties will include:

• The distribution of meals and drinks including water jugs, cooking of meals always maintaining hygiene standards.
• The after-meal cleaning service, washing-up and using steriliser.
• Stock rotation and control.
• Working towards and completing your level 2 food hygiene certificate.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Detailed job description and main responsibilities

For more details on this varied and rewarding role, please see the attached job description. We look forward to your application!

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.

Person specification

Education

Essential criteria

• Good level of general education
• Reasonable level of numeracy and literacy in English

Desirable criteria

• Basic Food Hygiene Certificate

Skills and Experience

Essential criteria

• Ability to work effectively alone and as part of a team

Desirable criteria

• Previous work experience in a healthcare environment desired but not essential as full training will be provided

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn't accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

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