Pastoral Support & Student Liaison Manager

Job description

Cambridge Regional College have an exciting opportunity for a Pastoral Support & Student Liaison Manager to join our Student Services team at our Cambridge and Huntingdon Campuses.

You will join us on a full time (37 hours), full year basis and in return you will receive a competitive salary of £39,401 per annum, plus staff benefits.

Cambridge Regional College is a large and inspirational centre of learning with Campuses in Cambridge and Huntingdon. We have outstanding teaching and leisure facilities and a reputation for excellence in several fields. Our campus facilities are among the best in the country, and you'll find a modern teaching environment with lots of energy and interaction. CRC is a college to be proud of and to be in.

In addition, we value our staff as we understand they make the difference in transforming lives, our investment in our staff has been formally recognised in being accredited with Investors in People Gold status.

Just some of the rewards you can benefit from joining our staff, include:

- Generous Holiday-Teaching staff 42 days, management 35 days and support staff 27 days. In addition to 8 days bank holidays plus Christmas closure

- Generous pension scheme - Generous Contributory Pension Schemes: TPS 28.68% and LGPS 17.1%

- Free gym membership option and discounted classes (Cambridge campus)

- Discounted rates on college courses

- BUPA Health Expenses cash plan and Occupational Health services

- Free annual flu vaccination and Corporate Eye Care Scheme

- Free on-site car parking with EV charging spaces available

- Exclusive discounts for high street and online stores with Rewards@CRC

- On site subsidised restaurants, retail and coffee outlets including Costa and Starbucks

- Free independent telephone counselling service with our Employee Assistant Programme

- Staff Development opportunities.

- Discounted or fully funded rates on college course.

- The Park Restaurant 10% Discount

About the role:

The primary purpose of this job role is to provide operational leadership and management of the Pastoral Support and Student Liaison teams across both campuses, ensuring a consistent, responsive and student-centred approach. You will oversee staff performance, development and wellbeing within the Pastoral Support and Student Liaison teams, ensuring high standards of service delivery, accountability and a consistent high level of student experience.

The primary duties, tasks and responsibilities of this job role are to:

• Manage and lead the Pastoral Support Coordinator, Advisors, Student Liaison Coordinator and Officers, providing specialist knowledge to further develop the service and the implementation of new strategies and resources
• Promote and embed effective pastoral student approaches, sharing best practice and supporting continuous improvement across the team
• Oversee the delivery of pastoral support provision across the college, ensuring a consistent, student-centred approach and high standards of practice

What we are looking for in our role:

• Good level of education, including GCSE in English and Maths (or equivalent level) minimum of Grade C/4
• Educated to Level 3 or above in Education, Youth Work, Social Work, Leadership & Management or a related discipline
• Substantial experience of managing and leading teams, including direct line management responsibility for recruitment, performance management, probation reviews, appraisals, supervision, attendance management and staff development
• Significant experience working within student services, pastoral support, safeguarding, inclusion, welfare or a related support environment.
• Knowledge of safeguarding legislation, student wellbeing, equality, diversity and inclusion practices

Safeguarding statement

Cambridge Regional College is committed to safeguarding and promoting the welfare of children and young people. Therefore, we expect all workers and employees to share this commitment.

All appointments are subject to satisfactory pre-employment checks, including a satisfactory Enhanced criminal records with Barred List check through the Disclosure and Barring Service (DBS).
The College reserves the right to fill this vacancy ahead of the closing date if a suitable candidate is found.