Operational Manager

Job description

Job summary

This post forms part of Health Protection Division which aims to provide public health protection services to the population of Wales. These services include, but are not restricted to, Surveillance and Vaccine Programmes, Sexual Health, Prisons, Substance Misuse, Environmental Public Health and Health Protection Team, amongst others.

Main duties of the job

The post holder will support the effective operational delivery of an All-Wales Health Protection service, primarily working with the Communicable Disease Surveillance Centre and Vaccine Preventable Disease Programme. The role involves ensuring the smooth day-to-day operation of systems and services, maintaining efficient processes, and supporting programme delivery.

Responsibilities include supporting colleagues, line managing staff, and leading projects to ensure systems and processes align with governance requirements. The post holder will contribute to developing and implementing new ways of working, applying continuous improvement principles to enhance efficiency and service quality.

This is a varied and fast-paced role within a period of organisational change, requiring the ability to support staff through transition while maintaining safe and effective delivery of essential services.

The successful candidate will have experience in operational management, team leadership, performance management, and project delivery. Strong leadership, organisational, and problem-solving skills are essential, along with a proven ability to respond effectively to changing priorities and unexpected demands.

The role may require travel across Wales and the UK.

About us

We are Public Health Wales - the national public health organisation in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.

We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.

To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/

For guidance on the application process, please visithttps://phw.nhs.wales/working-for-us/applicant-information-and-guidance/

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description
Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

• Master's degree level qualification in healthcare management
• Management related subject
• Equivalent knowledge and experience

Desirable

• Qualification specific to or related to programme management
• Management qualification

Planning

Essential

• Ability to think and plan strategically and to prioritise work in the face of competing demands

Analytical Judgement

Essential

• Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them or to inform and provide expert advice
• To prioritise, identify and plan own work activity and associated professional development needs

Financial

Essential

• Understanding and awareness of financial environment within PHW and the wider health economy ensuring consideration is given to financial implications when decision making

Working environment

Essential

• Able to travel to locations across Wales and the UK as required

Knowledge, training and experience

Essential

• Experience of coordinating complex work across a large number of staff
• Experience working with projects or programmes within large organisations
• Comprehensive knowledge and understanding of clinical governance and risk management systems
• Experience of writing and presenting briefing papers for multidisciplinary groups
• Experience of managing and reporting risks

Desirable

• Experience of coordination and management of projects/ programmes within the NHS
• Teaching and training experience
• Management experience
• Demonstrable success in leading and delivering change

Skills, communication, relationships

Essential

• To facilitate good working relationships with other colleagues across the Trust
• To be able to communicate effectively complex information to others
• To be able to lead, motivate and influence individuals within the team and wider organisation
• Ability to collaborate constructively with internal and external partners

Desirable

• Presentation skills
• Leadership skills

Person Specification
Qualifications

Essential

• Master's degree level qualification in healthcare management
• Management related subject
• Equivalent knowledge and experience

Desirable

• Qualification specific to or related to programme management
• Management qualification

Planning

Essential

• Ability to think and plan strategically and to prioritise work in the face of competing demands

Analytical Judgement

Essential

• Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them or to inform and provide expert advice
• To prioritise, identify and plan own work activity and associated professional development needs

Financial

Essential

• Understanding and awareness of financial environment within PHW and the wider health economy ensuring consideration is given to financial implications when decision making

Working environment

Essential

• Able to travel to locations across Wales and the UK as required

Knowledge, training and experience

Essential

• Experience of coordinating complex work across a large number of staff
• Experience working with projects or programmes within large organisations
• Comprehensive knowledge and understanding of clinical governance and risk management systems
• Experience of writing and presenting briefing papers for multidisciplinary groups
• Experience of managing and reporting risks

Desirable

• Experience of coordination and management of projects/ programmes within the NHS
• Teaching and training experience
• Management experience
• Demonstrable success in leading and delivering change

Skills, communication, relationships

Essential

• To facilitate good working relationships with other colleagues across the Trust
• To be able to communicate effectively complex information to others
• To be able to lead, motivate and influence individuals within the team and wider organisation
• Ability to collaborate constructively with internal and external partners

Desirable

• Presentation skills
• Leadership skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Public Health Wales
Address

Public Health Wales Number 2 Capital Quarter

Capital quarter 2 Tyndall street CF10 4BZ

Cardiff

CF10 4BZ

United Kingdom

Employer's website