Nurse Team Leader -Urgent Treatment Centre - Urgent Care - EDGH

Job description

We are proud to provide 'Outstanding' care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

The Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.

Job overview

We are very busy Emergency Department, treating on average 75,000 patients a year. We are looking for a Band 6 Urgent Treatment Centre Team Leader to join our pro-active and dynamic team.

You will be a highly skilled and accomplished Health Care Professional, well motivated and committed to high standards of patient care and personal professional development, to support the Urgent Care Leadership team in maintaining efficient, effective, safe delivery of patient care. To work closely with and build relationships with the UTC GP, Emergency Paediatric Nursing Team, Emergency Care Practitioners, Triage and Streaming health care professionals.

We will provide a supportive atmosphere, mentorship and clinical supervision within the Clinical Unit and are committed to the professional development of all staff.

Team working and leadership are an integral part of the Unit, and all staff enabled and empowered to make a real difference for their patients.

The successful candidates at Band 6 will be able to demonstrate that they can manage a dedicated team to deliver care of the highest standards to our patients, while working under pressure.

A minimum of 18 months post-qualification experience in an urgent care setting is desirable, as is evidence of Post Registration education. Potential candidates should also have undertaken their Mentorship.

Main duties of the job

To support the Urgent Care division in maintaining efficient, effective, safe delivery of patient care, within an environment that promotes a responsive approach to changing Healthcare needs. Assessing and delivering care needs to patients coming into urgent care and streaming to pathways within the trust and community services, assisting with the heavy flow of patients coming into Urgent care.

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Detailed job description and main responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person specification

Essential

Essential criteria

• Registered Nurse and hold active registration with Nursing and Midwifery Council (NMC)
• Degree level qualification relevant to role
• Professional qualification and training to lead the clinical team with relevant knowledge and skills for specialist area
• Evidence of mandatory and statutory essential training skills, for example, Basic Life Support, manual handling, infection control, fire etc

Desirable criteria

• Management or leadership qualification or training
• Education and training qualification
• Quality improvement training and qualification

Experience

Essential criteria

• Experience in nursing care, knowledge and expertise relevant to the clinical area within NHS or relevant health care organisation
• Experience in the take charge role and be able to lead a shift in the clinical area, demonstrating the ability to manage the clinical area, lead people and deal with emergencies and queries effectively

Desirable criteria

• Experience in leading a team or service change/QI project

Skills / Knowledge / Abilities

Essential criteria

• Professional clinical knowledge skills and skills that demonstrate the ability to assess, plan, develop and implement programmes of care
• Skills to assess and interpret complex needs of patients and able to give expert advice and guidance
• Clinical skills and competence relevant to role to support innovative, evidence based practice.
• Ability to apply professional judgement and problem solve and lead discussions within the team to resolve complex issues
• Excellent communication skills and ability to provide and receive complex, sensitive information and provide reassurance and empathy.

Other

Essential criteria

• Able to manage the physical and emotional demands of the role, including moving and handling of patients, able to concentrate to provide clinical care, calculation of drug dosages and communication of distressing or unwelcome information
• Flexibility in working hours and patterns

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.

Our strategic objectives are to:

• Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
• Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
• Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.

Our aims are that all services delivered by the Trust are:

• Safe
• Effective
• Caring
• Responsive and
• Well led

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