Nurse Admin Support - NWAFT

Job description

Job summary

6 month secondment or fixed term opportunity to become an integral part of our dynamic Urology team.

As a member of our team, you'll play a crucial role in independently supporting the clinical nurse specialist team while aiding in the planning of assessments for patients on suspected cancer pathways.

Your responsibilities will encompass a range of vital tasks, including managing systems for handling results, facilitating communications with patients as needed, scheduling appointments, and monitoring and delivering clinical outcomes. Collaborating closely with the Urology CNS team, you'll contribute to enhancing FDS and 62-day targets, ultimately elevating the standard of patient care.

Main duties of the job

• Proactively ensure patients have received eGFR results before MRI and PSA results before review clinic to prevent pathway delays.
• Facilitate care transfers between service teams and across care interfaces.
• Refer and signpost patients for higher-level decisions and support.
• Triage incoming patient calls, initiating appropriate responses based on established protocols.
• Monitor, audit, and report on service, inputting data to Somerset cancer database.
• Conduct pre-planned outbound calls to patients under healthcare professional guidance.
• Contribute to clinical/quality management team reviews of pathway issues. Ensure MDT outcomes are actioned, liaising as needed.
• Manage admin and results for CNS team review, supporting timely diagnoses within 28 days.
• Monitor post-treatment surveillance, collaborating with clinical colleagues to prevent follow-up delays.
• Book patient appointments as necessary.

About us

Priority will be given to colleagues identified as at risk through the Trust's redeployment process.

Job description

Job responsibilities

Job responsibilities

Please see the attached the job description and personal specification for full duties of the job role.

Job description
Job responsibilities

Job responsibilities

Please see the attached the job description and personal specification for full duties of the job role.

Person Specification

Education/Knowledge and Qualifications

Essential

• Educated to GCSE level standard English Language at Grade A - C (or equivalent)

Desirable

• NVQ II or III Business Administration
• NVQ II or III Business Administration
• NVQ II or III Business Administration

Expereince

Essential

• Experience of using MS Office, particularly MS Word and Outlook
• Experience of working with the general public and/or professionals
• Experience of working within the NHS and an understanding of medical terminology
• Demonstrate and understanding of customer care/ability to work with sensitive and confidential information

Desirable

• Experience of using Hospital systems, for example PAS (Patient Administration System)

Skills and abilities

Essential

• Knowledge and understanding of Confidentiality and the Data Protection ACT
• Organisational skills and a flexible approach to work
• Commitment to self-development

Desirable

• Understanding and working practice of NHS performance targets including 18 week referral to treatment times

Communcation

Essential

• Good standard of written and verbal communication at all levels

Values and behaviours

Essential

• Ability to adhere to Policies and Procedures and to work with confidential and sensitive information

Person Specification
Education/Knowledge and Qualifications

Essential

• Educated to GCSE level standard English Language at Grade A - C (or equivalent)

Desirable

• NVQ II or III Business Administration
• NVQ II or III Business Administration
• NVQ II or III Business Administration

Expereince

Essential

• Experience of using MS Office, particularly MS Word and Outlook
• Experience of working with the general public and/or professionals
• Experience of working within the NHS and an understanding of medical terminology
• Demonstrate and understanding of customer care/ability to work with sensitive and confidential information

Desirable

• Experience of using Hospital systems, for example PAS (Patient Administration System)

Skills and abilities

Essential

• Knowledge and understanding of Confidentiality and the Data Protection ACT
• Organisational skills and a flexible approach to work
• Commitment to self-development

Desirable

• Understanding and working practice of NHS performance targets including 18 week referral to treatment times

Communcation

Essential

• Good standard of written and verbal communication at all levels

Values and behaviours

Essential

• Ability to adhere to Policies and Procedures and to work with confidential and sensitive information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust
Address

Peterborough, Stamford or Hinchingbrooke

Peterborough

PE3 9GZ

United Kingdom

Employer's website