Nuclear Medicine & PET/CT Administrator and Bookings Co-ordinator

Job description

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification

• To co-ordinate the bookings on multiple gamma cameras ensuring that examinations are booked on the appropriate system.
• To liaise with radiopharmacy staff to ensure that non-standard radiopharmaceuticals are ordered in sufficient time for patient attendances.
• To schedule all appointments in Nuclear Medicine and PET/CT in line with local guidelines and protocols.
• To plan scanning appointments and camera capacity efficiently, having consideration for a range of influencing factors such as the availability of staff, lead times for ordering of radiopharmaceuticals etc
• To plan ahead and to reschedule workload when necessary, to ensure that scanner capacity is optimally utilised.
• To reschedule appointments for patients whose scan has been cancelled or delayed.
• To ensure that all necessary pre-scan checks and tests have been completed prior to the patient arriving for their scan.
• To handle all enquiries, in person or by telephone in a polite and confident manner, referring callers to the appropriate staff when unable to help.
• To ensure the timely production of all Nuclear Medicine and PET/CT reports for verification.
• To ensure the timely accessibility of verified reports on the RIS /ICW system.
• To ensure that all relevant documentation is available for Nuclear Medicine and PET/CT staff as required.
• To input data into the RIS system as required.

Person specification

Education/Qualifications

Desirable criteria

• Education to GCSE standard or equivalent

Experience

Essential criteria

• Ability to use booking and IT systems
• Experience in typing and data entry

Desirable criteria

• Experience in using a Hospital Information System

Skills Abilities/knowledge

Essential criteria

• Ability to communicate clearly in written and spoken English
• Ability to produce accurate work in a timely fashion
• Ability to prioritise workload with minimal supervision

Desirable criteria

• Experience of working with a variety of staff
• Previous receptionist experience

Other Requirements

Essential criteria

• Calm under pressure
• Flexible, polite and friendly
• Able to work on own initiative and problem solve when necessary

Desirable criteria

• Experience of working in the National Health Service
• Experience of working in a pressurised environment

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination - What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Employer certification / accreditation badges