Neighbourhood Enforcement Officer

Job description

Job Introduction

Salary: £34,237 - £37,563 a year pro rata plus £15,00 Market Supplement & £78 washing allowance
Hours: 37 hours a week
Contract type: Internal Secondment / Fixed Term for 3 years

We welcome applications from both internal and external candidates.

This role is available for 3 years. Internal candidates who are permanent employees of Luton Council will be appointed on a secondment basis, while external candidates and other eligible applicants will be appointed on a fixed-term contract for 3 years.

Current Luton Council employees applying for this opportunity must obtain written approval from their manager before applying (an email will suffice). A copy of this approval must be included with the application, as we will be unable to progress applications without it.

Please note this role does not attract sponsorship.

What You'll be doing

We're looking for a confident and professional Enforcement Officer to help tackle environmental crime and anti-social behaviour within our communities.

You'll work with members of the public, investigate complaints, gather evidence and take appropriate action within relevant legislation, procedures and enforcement powers. You'll need to remain calm and professional when dealing with challenging or confrontational situations, while providing clear advice and support.

This is a varied role where you'll need to manage competing priorities, work independently and use your initiative. You'll also complete reports, correspondence and computerised records accurately.

What we're looking for

You'll have experience in enforcement, ideally relating to environmental crime, anti-social behaviour or a similar area, and experience of working with the general public.

You'll be a confident communicator who can deal politely and assertively with a wide range of people. You'll be organised, able to investigate issues, gather evidence and make sound decisions while following established procedures.

You'll have an understanding of relevant environmental protection and anti-social behaviour legislation, investigation and evidence-gathering processes, Data Protection, Health and Safety and equality issues.

If you're professional, reliable and enjoy making a positive difference in the community, we'd love to hear from you.

Candidates that do not have relevant enforcement experience, but demonstrate that they potentially have the skills required to be able to do this job with training, will be considered on a 'potential to recruit 'basis. This role starts on L5 salary band (£30,024 - £32,597) and increases to L6 (£33,143 - £36,363) on the successful completion of on the job, enforcement training.

About us
Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

Application Process
Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.

Applicants for this public-facing post will need to demonstrate the ability to converse, and provide effective help or advice, fluently in spoken English

On occasions, we may close a vacancy early due to a very high number of applications being received.

Benefits
Please click here to learn about Luton Council Employee Benefits.

How to apply
We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!

Our 'How to apply' page has more tips to help with your application: Please click here for further information.

Attached documents:

• Luton_Values_Flyer.pdf - Luton Values Flyer
• Neighbourhood Enforcement Officer JD .pdf - Neighbourhood Enforcement Officer JD
• R4P L5 Neighbourhood Enforcement Officer 2025.pdf - R4P L5