Multi Crime Service Volunteer (West Midlands)

Job description

Last year 786,574 people were offered information and support from Victim Support. As a Service Delivery Volunteer you will provide specialist support services for people affected by crime.

Expected Number of Hours

3 or more hours per week

DBS required?

Enhanced

Police vetting required?

No

Closing Date

13/11/2026

Refno

7043

Documents

• Multi Crime Volunteer RD (West Midlands).pdf
  (PDF, 291.1kb)

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and/or alongside staff.
• Gain skills and experience - you will receive training on how to provide practical and emotional support.
• Join our community - you will be part of a large community of over 1,500 volunteers and staff.
• Beyond your role - attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

Volunteering with Victim Support in West Midlands

As a Volunteer in West Midlands your role will include:

• Contacting service users to identify needs and services to be delivered
• Deliver the appropriate services consisting of emotional and practical support
• Signpost, and refer with consent, to other organisations where needed.
• Advocate for service users with other organisations where appropriate e.g. with the police, housing associations etc

What do we ask of you?

In order to join us as a Service Delivery Volunteer, you must:

• Be 18 years of age or over.
• Be able to volunteer for at least 3 hours per week, for at least 12 months.
• Undertake training over a 10-week period - this includes five virtual training days as well as completing a workbook and online learning modules.
• Undertake an enhanced DBS check & be part of the DBS update service.
• Be able to provide two satisfactory references.
• Have an active email address that you are comfortable using in order to engage with VS communications.

Expenses

• All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.

Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
• We are happy to make reasonable adjustments to support you through the application process.

Want to find out more?

• If you have any questions or would like to find out more about this role, please contact: [email protected]

Download the role description below