Medical Secretary - Trauma & Orthopaedics

Job description

Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Job overview

Trauma & Orthopaedic Medical Secretary

Are you an organised, compassionate and proactive administrator who takes pride in delivering excellent support to both patients and clinical teams? If so, we would love to hear from you.

An exciting opportunity has arisen for a Trauma & Orthopaedic Medical Secretary to join our dedicated team at Broomfield Hospital. In this pivotal role, you will provide a comprehensive secretarial service, supporting consultants and clinical staff while helping to ensure patients receive a seamless and positive experience throughout their care journey.

You will use your excellent organisational, communication and administrative skills to manage a varied workload, including correspondence, clinic administration, patient enquiries and the coordination of patient pathways. As a key point of contact, you will work closely with colleagues across the Trust to support the delivery of high-quality, patient-centred care.

We are looking for a motivated individual who thrives in a busy environment, has a keen eye for detail and enjoys working as part of a supportive team. In return, you will have the opportunity to develop your skills within a friendly and rewarding NHS setting.

If you are passionate about providing outstanding administrative support and making a real difference to patient care, apply today and join our Trauma & Orthopaedic team.

Main duties of the job

Provide comprehensive administrative and secretarial support to Consultant Orthopaedic Surgeons, Associate Specialists, Specialist Registrars and senior technical staff within a busy multidisciplinary team.

Process diagnostic reports and clinical correspondence promptly, ensuring patients progress efficiently through their care pathway.

Support the management of patient pathways, helping to deliver services in line with national waiting time and access targets.

Maintain accurate patient records and administrative systems, ensuring all information is updated in a timely and confidential manner.

Coordinate appointments, investigations and follow-up requirements, liaising with patients, clinicians and other departments as required.

Act as a key point of contact for patients, relatives and healthcare professionals, providing a professional and responsive service.

Monitor and track patient appointments, diagnostic outcomes and pathway milestones, escalating any delays or concerns appropriately.

Contribute to the smooth running of the Orthopaedic service by undertaking a range of administrative duties and supporting continuous service improvement initiatives.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Detailed job description and main responsibilities

For more information on this varied and rewarding role, please see the attached Job Description.

We look forward to your application!

Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.

Person specification

Qualifications

Essential criteria

• To hold GCSE Maths & English grade C or above or equivalent certificate
• RSA/PCR typing/text transcription stage II or equivalent experience

Desirable criteria

• Completion of Medical secretary terminology course/qualification

Experience

Essential criteria

• Previous secretarial and typing experience
• Experience of working with IT office packages
• Experience working in busy demanding environment

Desirable criteria

• Previous secretarial experience in a medical environment
• Sound knowledge of medical terminology
• Experience of using hospital administration systems

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn't accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

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