Medical Secretary - Pain Management

Job description

Job summary

Medical Secretary - Pain Management

Permanent, part time, 35 hours/week.

The Pain Management department at Dudley Group of Hospitals are looking to recruit a Medical Secretary to help manage the workload of the Consultants, Advanced Allied Health Professionals, Clinical Nurse Specialists and supporting teams within their department.

This role will work collaboratively with other Medical Secretary colleagues to ensure clinical correspondence is produced and distributed within designated timescales. The post holder will carry out their duties in such a way to make a direct positive contribution to the organisation. It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality be maintained at all times.

Main duties of the job

• Deal with new referral letters and action as appropriate
• Ensure typing of clinical letters in a timely manner
• Be the main point of contact for patients, colleagues and other healthcare professionals on behalf of your consultant/s
• Assist in the planning and organisation of clinical activity (out-patient clinics and interventional lists) by liaising with the appropriate members of staff within the Trust
• Assist in the collation of information for reports, for example medical reports, risk and complaint management etc.
• Planning and organising a number of conflicting tasks and priorities at the same time still meeting challenging deadlines.
• Prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision.
• Maintenance of medical records
• Maintenance of individual filing systems on behalf of the consultant and their team
• Ensure adequate tracking of medical records both in and out of department

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Job description
Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Qualifications

Essential

• GCSE or equivalent in English Grace C or above
• RSA/OCR III in typewriting/word processing or equivalent
• Business Administration NVQ Level 3 or equivalent experience in a clerical environment

Desirable

• Medical Secretary AMSPAR

Experience

Essential

• Previous experience as a Medical Secretary (or equivalent) including Word Processing
• Knowledge of NHS Administration procedures and medical terminology
• Proficient in the use of Microsoft Office Programmes including: Outlook, Word and Excel

Desirable

• Proficient in use of Patient Administration System (Oasis)

Communication

Essential

• Good communication skills - able to communicate with wider Multi-Disciplinary Team

Desirable

• Previous experience & knowledge of Pain Management

Person Specification
Qualifications

Essential

• GCSE or equivalent in English Grace C or above
• RSA/OCR III in typewriting/word processing or equivalent
• Business Administration NVQ Level 3 or equivalent experience in a clerical environment

Desirable

• Medical Secretary AMSPAR

Experience

Essential

• Previous experience as a Medical Secretary (or equivalent) including Word Processing
• Knowledge of NHS Administration procedures and medical terminology
• Proficient in the use of Microsoft Office Programmes including: Outlook, Word and Excel

Desirable

• Proficient in use of Patient Administration System (Oasis)

Communication

Essential

• Good communication skills - able to communicate with wider Multi-Disciplinary Team

Desirable

• Previous experience & knowledge of Pain Management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

The Dudley Group NHS Foundation Trust
Address

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ

United Kingdom

Employer's website