Medical Secretary

Job description

Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Job overview

Are you an organised, proactive administrator looking for a rewarding role where you can make a real difference? Join our busy and supportive Medical Secretarial Service, where you will play a vital role in supporting consultants and clinical teams across a range of specialties, helping to ensure patients receive efficient, high-quality care.

As a Medical Secretary, you will provide comprehensive administrative support, manage clinical correspondence, coordinate information between healthcare professionals and patients, and act as a key point of contact throughout the patient journey. Working in a fast-paced environment, you will build strong relationships with colleagues while maintaining the highest standards of accuracy, professionalism and confidentiality.

Whether you have experience as a Secretary, PA, Administrator or in another customer-focused role, we welcome transferable skills and a positive attitude. Full training, mentoring and excellent career development opportunities are available. In return, you'll benefit from flexible working options, generous annual leave, an excellent pension scheme and the opportunity to be part of a friendly team that values collaboration, development and making a difference every day.

If, this sounds like the role for you, please apply today.

Main duties of the job

If successful, you will:

• Provide comprehensive administrative and secretarial support to consultants and multidisciplinary clinical teams.
• Manage and process all clinical correspondence accurately and within required timescales.
• Act as the main point of contact and liaison between patients, clinicians, healthcare professionals and external organisations.
• Maintain patient records and ensure all information is handled in line with strict confidentiality and data protection requirements.
• Organise, track and manage physical patient health records, including lifting and moving records up to 10kg where required.
• Support the effective delivery of patient care by coordinating administrative processes, prioritising workloads and responding to enquiries professionally and efficiently.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Detailed job description and main responsibilities

For more information on this varied and rewarding role, please see the attached Job Description.

We look forward to your application!

Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.

Person specification

Qualifications

Essential criteria

• GCSE / O' Level English & Maths grades A to C or equivalent.

Desirable criteria

• AMSPAR level 2/3 or equivalent terminology experience

Knowledge & Experience

Essential criteria

• Audio transcription experience

Desirable criteria

• Experience of using Patient Administration System or EPR software.
• Knowledge of NHS systems

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn't accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

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