Medical Secretary

Job description

Job summary

Fixed Term Contract to 31 December 202618 hours per weekBase: Garburn Outpatients, Westmorland General Hospital

A great opportunity has arisen for a Band 4 Medical Secretary based in Garburn Outpatients, Kendal The post holder will provide an efficient and effective high quality secretarial service to support Consultant and Medical Staff in maintaining a safe, efficient and effective clinical service.

The post holder will be required to work flexibly in response to the needs of the Networks Consultants, providing cover on various sites as directed by their Line Manager to ensure continuity of a quality service provision.The successful applicant will require a mature, flexible approach and the ability to work within a busy team. They will also be expected to use their own initiative and work unsupervised to ensure the effective coordination of duties.

Evidence of a good general education is essential together with good communication skills and excellent organisation ability. You must have fast keyboard skills. Knowledge of working within the NHS will be an advantage and computer skills will be essential.

For further information please contact us using the details provided

Main duties of the job

To provide a comprehensive secretarial, administration and information service to specified Consultant's and their team within Adult Mental Health.

To facilitate the organisation of the workload of the Consultant and their team and coordinate their activities with other medical secretaries to ensure and efficient and confidential service is provided.

Provide the first point of contact for written, telephone and face to face enquiries on behalf of the Consultants and other doctors within the team.

Deal sympathetically and tactfully with difficult and distressed patients and their relatives providing reassurance, help and non-clinical advice as appropriate.

Take responsibility for information, messages and enquiries for the Consultant and other doctors from multi-disciplinary team members, other health professionals and staff within and outside the Trust including GPs, Social Workers and other external agencies.

Maintain good working relationships with all team members and team administrative staff.

About us

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.

Explore our full wellbeing offer here: Keeping our workforce well

Job description

Job responsibilities

Please see attached the job description and person specification for more information about this role.

Job description
Job responsibilities

Please see attached the job description and person specification for more information about this role.

Person Specification

Qualifications

Essential

• Good level of general education including Mathematics and English at GCSE Grade 4 or above, or equivalent.
• NVQ Level 4 in Business and Admin or equivalent experience.
• OCR level III or equivalent word processing experience

Knowledge

Essential

• Understanding of GDPR
• Specialist knowledge of a range of secretarial procedures

Experience

Essential

• Work in an office environment
• Experience of working with distressed patients
• Working as part of a team

Person Specification
Qualifications

Essential

• Good level of general education including Mathematics and English at GCSE Grade 4 or above, or equivalent.
• NVQ Level 4 in Business and Admin or equivalent experience.
• OCR level III or equivalent word processing experience

Knowledge

Essential

• Understanding of GDPR
• Specialist knowledge of a range of secretarial procedures

Experience

Essential

• Work in an office environment
• Experience of working with distressed patients
• Working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire & South Cumbria NHS Foundation Trust
Address

Westmorland General Hospital

Kendal

LA9 7RG

United Kingdom

Employer's website