Matron Emergency Medicine

Job description

Job summary

We are delighted to offer an exciting opportunity to join the Urgent & Acute Clinical Business Unit, as the Emergency Medicine Matron.

We are seeking an experienced Senior Nurse with a passion for excellence in patient care and team leadership. In this pivotal role, you will provide strategic and operational leadership to the Nursing and AHP workforce, ensuring the highest standards of clinical quality, patient safety, and governance are consistently maintained.

You will work closely with the Directorate Team to drive service improvement, support staff development, and deliver outstanding patient outcomes.

Main duties of the job

To provide senior leadership to the nursing and allied health professional workforce within the directorate(s) to deliver frontline professional and operational priorities and manage the ward and departmental Nurse Managers and specialist nurses. To support the Clinical Directors and as part of the Directorate management team develop, implement and monitor quality and business plans for the directorates. To facilitate staff andteam development and ensure effective communication systems operate within the Directorates.

The matron is expected to work for the clinical and business success of the directorate and to contribute to the corporate success of the Trust. This will require innovation and may include participation in the development of corporate polices and strategic plans and initiating changes in line with Trust Management team decisions to local services.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job description

Job responsibilities

Have frequent visible contact with staff, patients and their carers, and provide feedback about the Trust services, ensuring that concerns that are raised are dealt with quickly and efficiently, ensuring excellent and effective communication takes place.

Establish and maintain communication with appropriate stakeholders on potentially complex and stressful topics in a range of situations.

To actively participate in the development and delivery of the Trust Nursing Strategy to ensure a culture of proactive interest, good communication and knowledge based on the Trust Strategy.

To participate in Trust projects/initiatives as appropriate

In conjunction with the Clinical Director and Directorate Manager, ensure that systems for clinical governance are in place with appropriate monitoring mechanisms for their continued effectiveness.

The Matron / Allied Health Professional will ensure that effective and robust communication systems are in place for patients, visitors and staff, and will actively promote a culture of health education and ill-health prevention.

- Be proactive in seeking patients views and ensure that feedback from patients is valued and acted upon and lessons disseminated, to enable changes in practice if they are necessary.

- Continuously seek patient feedback to improve services and care standards. Participate in Back to the Floor and associated meetings.

- Establish patient focus groups, as required.

- Provide a key link between the area of responsibility and Patient Advocacy Liaison Service (PALS), chaplaincy and other services to support patients and their carers.

- Encourage all staff within the sphere of responsibility to take a proactive approach to the resolution of issues, which may give rise to dissatisfaction from patients, their relatives and carers, ensuring effective and comparable resolutions to any concerns expressed.

- Develop robust written patient/visitor information

They will also develop a culture that is flexible and positive to change, where staff feel valued and where opportunities are actively created for individuals to maximise their potential and excel.

Job description
Job responsibilities

Have frequent visible contact with staff, patients and their carers, and provide feedback about the Trust services, ensuring that concerns that are raised are dealt with quickly and efficiently, ensuring excellent and effective communication takes place.

Establish and maintain communication with appropriate stakeholders on potentially complex and stressful topics in a range of situations.

To actively participate in the development and delivery of the Trust Nursing Strategy to ensure a culture of proactive interest, good communication and knowledge based on the Trust Strategy.

To participate in Trust projects/initiatives as appropriate

In conjunction with the Clinical Director and Directorate Manager, ensure that systems for clinical governance are in place with appropriate monitoring mechanisms for their continued effectiveness.

The Matron / Allied Health Professional will ensure that effective and robust communication systems are in place for patients, visitors and staff, and will actively promote a culture of health education and ill-health prevention.

- Be proactive in seeking patients views and ensure that feedback from patients is valued and acted upon and lessons disseminated, to enable changes in practice if they are necessary.

- Continuously seek patient feedback to improve services and care standards. Participate in Back to the Floor and associated meetings.

- Establish patient focus groups, as required.

- Provide a key link between the area of responsibility and Patient Advocacy Liaison Service (PALS), chaplaincy and other services to support patients and their carers.

- Encourage all staff within the sphere of responsibility to take a proactive approach to the resolution of issues, which may give rise to dissatisfaction from patients, their relatives and carers, ensuring effective and comparable resolutions to any concerns expressed.

- Develop robust written patient/visitor information

They will also develop a culture that is flexible and positive to change, where staff feel valued and where opportunities are actively created for individuals to maximise their potential and excel.

Person Specification

Qualifications

Essential

• 1st level Registered Nurse
• Degree level Education
• Evidence of continuous Management Development

Knowledge, Skills & Experience

Essential

• Minimum of 3 years post registration experience, including 2 years of management experience
• Experience in a Leadership role

Desirable

• Formal leadership and Management training
• Previous acute/emergency medicine experience

Person Specification
Qualifications

Essential

• 1st level Registered Nurse
• Degree level Education
• Evidence of continuous Management Development

Knowledge, Skills & Experience

Essential

• Minimum of 3 years post registration experience, including 2 years of management experience
• Experience in a Leadership role

Desirable

• Formal leadership and Management training
• Previous acute/emergency medicine experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

University Hospital of North Midlands NHS Trust
Address

Royal Stoke

Newcastle Road

Stoke on Trent

ST46QG

United Kingdom

Employer's website