London Project Officer

Job description

Help us achieve our vision that fewer people die by suicide.

We're looking for an experienced Project Officer to play a key role in delivering, reporting and shaping a major multi-year funding programme supporting Samaritans' work across our London region.

Over the next seven years you'll help shape how Samaritans works with volunteers, local communities, partners and funders across London. Alongside ensuring the programme is well organised and delivered, you'll help identify opportunities, strengthen partnerships, capture learning and support the development of new approaches that enable us to reach more people at risk of suicide.

You will lead the coordination, administration, and reporting of activity funded through a significant seven-year partnership with City Bridge Foundation. Working closely with senior staff, volunteers, London branches, and external partners and our funder, you'll ensure projects are effectively delivered, tracked, and evidenced.

We're looking for someone who combines excellent organisation with curiosity, initiative and a genuine interest in understanding London's communities and how local partnership working can improve suicide prevention.

This is a highly collaborative role where you'll bring together data, insights, and updates into clear, compelling reports, while helping shape how Samaritans' work is delivered and improved collaboratively across London.

Contract Terms

• £34,000-£37,000 per annum plus benefits
• Full time (35 hours per week)
• Permanent
• We are passionate about flexible working-talk to us about your preferences
• Hybrid working with travel to Ewell office and occasional travel to branches and other locations related to the role
• In-person working: Meeting in person and working collaboratively are things we value. We ask you to work in person around 2 days or more per month.
• 28 days annual leave plus bank holidays

What You'll Be doing

• Set up and manage project management processes, tools, and templates to support delivery of funded activities
• Bring together our volunteers, staff and work across London
• Coordinate quarterly reporting cycles, gathering accurate and timely data from branches and partners
• Bring together local understanding, data and context and strategic thinking to help shape suicide prevention in London.
• Monitor progress, identify risks or issues and escalate where necessary to senior stakeholders
• Maintain accurate financial records, documentation, and audit trails for grant funding
• Organise and facilitate meetings, including agendas, minutes, and follow-up actions
• Support evidence gathering, sharing of learning and bring strategic thinking to inform future service delivery and outreach development
• Collaborate with internal teams (research, communications, policy, and people teams) to support wider organisational goals
• Contribute to developing London-focused plans, activities, and future funding bids

What You'll Bring

• Proven experience supporting complex, multi-stream projects, including planning, tracking, and reporting
• Strong report writing skills, with attention to detail and the ability to clearly communicate activities, outcomes, and impact
• Enjoy bringing people together around a shared purpose
• Bring curiosity about how services, communities and partnerships work could work in a suicide prevention context.
• Enjoy turning learning into action and developing work for improved long-term outcomes.
• Be confident in building and maintaining relationships with volunteers, partners and senior stakeholders
• Enjoy improving how things are done rather than simply maintaining existing processes
• Want to help shape how Samaritans reaches more people at risk of suicide over the next seven years
• Strong Administrative skills
• Proactive approach in identifying challenges and solutions, and passion for making a meaningful impact
• Strong organisation skills, with excellent attention to detail and strong IT skills (Microsoft Office, Teams/Zoom)
• Excellent communication skills with the ability to build relationships and influence across different groups
• Discretion and professionalism when handling sensitive information
• A bonus if you have experience in the charity sector, working with grant funding, or community-based initiatives

Full Job Description and Person Specification here

Why Samaritans?

At Samaritans, you'll join a values-led organisation with a powerful mission. You'll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.

We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.

We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

Apply now

If this sounds like the opportunity for you, we'd love for you to apply. You will be asked to answer some short application questions and to upload your CV and cover letter. If you require adjustments at any stage of the recruitment process, please let us know.

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.

Applications close: midnight on Sunday 20th September

1st stage interviews (online): w/c 28th September

2nd stage interviews (in person KT17 2AF): tbc