Library Engagement Officer

Job description

Job Description

Salary range: Grade 4 £30,717 - £31,611 p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon

Working Pattern: 1 full, permanent post 36 hours per week

Core library hours are currently 10-6 Monday to Friday and 9-5 Saturday.

Location: The role will require staff to travel to any Croydon Libraries and community outreach locations such as schools and community centres.

About the Role: We are looking for people who have a passion for customer service and for working as part of a team delivering Croydon's library services directly to our customers and through outreach into communities.

The postholder will be responsible for promoting the library service to the community and maximising participation by co-ordinating promotion of library events including supporting print and digital promotion and correspondence. You will also promote and manage the hire of meeting spaces in library spaces for hire around the borough. You will be liaising with local staff and community partners.

You will need to be

• Customer focussed with excellent communication skills
• Interested in libraries and serving Croydon's diverse communities
• A good team worker across all 9 of Croydon's libraries and outreach locations.
• Sound knowledge of promoting library activities in person and online via social media
• Good digital skills
• Good organisation skills
• Enthusiastic in your approach to engagement with customers of all ages

You can find out more about our libraries and activities, see our website Libraries | Croydon Council. More details of the role, including the role profile & person specification and online application form can be found on Croydon Council's job search site.

For more information about the role, please contact Lucy Lawrence, Library Development and Marketing Manager: [email protected]

Interview date: mid-September

To view the Library Engagement Officer role profile please Click here.

About Us

Croydon Council's priorities

The Council balances its books, listens to residents, and delivers good sustainable services

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

Key business plan outcomes:

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we're proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council's new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires one.