Junior Account Executive

Job description

Supports their Team to deliver an excellent and comprehensive service in the administration of new business, renewal and mid-term changes, so that clients' needs are best satisfied through suitable cover and pricing.

Planning/Reporting:

• Provides input to team meetings to ensure appropriate information is considered, observations from the market are shared and client issues resolved
• Assists in monitoring renewal and new business activity to aid effective planning and resourcing
• Works with minimal guidance to organise own work activities to ensure that personal and Team objectives are achieved
• May support research activity to assist the development of new products and wordings
• Participates in team meetings as required, reporting on business progress within their area of expertise
• Manages assigned projects and contributes to other projects as required
• Provides relevant management information to senior managers
• Meets agreed targets

Technical:

• Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process
• Plans the most appropriate solution for the client's demands and needs
• Negotiates with underwriters to place insurance that balances quality, coverage and price
• Reviews wordings and gathers appropriate market intelligence to ensure the company's product offering is up to date and relevant to current/respective market conditions/requirements
• Develops strong relationships with markets
• Collates and communicates client requirements to ensure appropriate marketing of the risk
• Prepares or checks market presentations
• Liaises with clients and ensures client queries are resolved
• Responds to market and third party queries as appropriate
• Is aware of, and satisfies, territory, tax and legislation requirements
• Produces high quality and compliant market documentation ensuring appropriate authorisations are secured
• Takes responsibility for data entry, credit control and chasing subjectivities where required
• Liaises with processing technicians and IBA as required
• Ensures up to date records are maintained at all times on the Company systems
• Knows when to seek guidance from senior members of the team

Personal Development:

• Actively undertakes personal development to ensure up to date knowledge and understanding of best practice
• Remains aware of external, industry, legal and regulatory developments etc. to ensure practice and outputs are of a sufficiently high standard
• Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group

Knowledge/Experience

• Experience of working in a similar or related role, or in an administrative role
• Good understanding of Team objectives and how own role contributes to these.
• Motivated to work in insurance and has some appreciation for what the role entails.
• Understands general and legal principles of insurance (desirable but not critical)
• Understands the relevant regulatory and legal frameworks (desirable but not critical)
• Knowledge of the market including an awareness of competitors, specific territory knowledge, cultural awareness (desirable but not critical)
• Relevant product(s) knowledge (desirable but not critical)
• Specific systems knowledge relevant to role (desirable but not critical)

Skills/Behaviours

• Client focused approach
• Numerate and literate
• Good communication and interpersonal skills
• Able to work independently and use initiative
• Able to work flexibly to achieve tight deadlines/targets with strong organization skills
• Computer literate (powerpoint, excel, word)
• Analytical and able to solve problems
• Able to positively react to change
• A strong attention to detail and willingness to learn
• Is a team player, networks and able to build sustainable relationships with colleagues, clients and insurers
• Calm and resilient under pressure

Qualifications

• GCSE Maths and English (or equivalent)
• A levels (desirable)