Integrated Care General Manager

Job description

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

Reporting to the Divisional Director of Operations, and professionally accountable to the Divisional Director, the General Manager is responsible for the operational and strategic management of a large, complex directorate across the Trust. The post holder leads service delivery and improvement at scale, managing multiple services/sites, and influencing regional and system-wide developments.

The post holder will leads the service delivery and improvement within a single directorate, ensuring high-quality care and efficient use of resources, ensuring their directorate provides high quality patient care and achieves its performance objectives. This will include accountability for the delivery of high quality patient care, clinical governance, patient safety, clinical quality, and delivery of people and financial metrics.

They will have shared responsibility with the other General Managers and members of the divisional management team for driving forward division wide programmes of work and service developments.

Main duties of the job

• Delivery of agreed performance indicators in relation to clinical outcomes, clinical efficiency, financial sustainability and productivity gains, and service line reporting.
• Ensure the Directorate has clearly defined performance objectives supported by a management regime to deliver continuous improvement.
• Manage the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with clinical governance standards,
  other Trust-wide policies and processes and best practice requirements;
• Responsible for maximising staff engagement across the directorate through effective leadership and the application for best practice in people management.
• Be accountable to the Divisional Director of Operations for the sound financial management of the directorate, in line with Standing Financial Instructions and following the latest Trust guidance.
• Support the Divisional Director in identifying both new opportunities for the individual services within the directorate, arising from changes in the external environment or internal innovation and potential threats and ways to respond to them;

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainability
Climate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environme