Insurance Data & Projects Manager

Job description

Reporting to the Head of Insurance, you'll lead the management and delivery of insurance-related projects, data governance and operational processes that support Southern Housing's insurance programme. You'll act as a trusted subject matter expert, working with colleagues across the business and external partners to ensure accurate data, robust risk management and effective insurance arrangements.

This is an exciting opportunity for someone who enjoys combining project management, stakeholder engagement, insurance expertise and data analysis to deliver real business impact.

What You'll Be Doing

You'll be responsible for:

• Leading and managing cyclical and ad hoc insurance projects that support strategic and operational objectives.
• Managing insurance data quality across multiple systems and ensuring information is accurate, complete and fit for purpose.
• Supporting annual insurance renewals, tenders and valuation programmes.
• Working closely with insurers, brokers and consultants to improve risk presentation and achieve effective insurance solutions.
• Analysing complex property and liability data sets to support insurer requirements.
• Managing insurance claims administration and ensuring records remain accurate and up to date.
• Developing and improving processes that enhance efficiency, reduce risk and deliver value for money.
• Delivering training and guidance to colleagues across the organisation.
• Building strong relationships with internal stakeholders including Housing, Development, Building Safety, Repairs and Home Ownership teams.

What You'll Bring

We're looking for someone who can demonstrate:

Essential

• Experience managing insurance projects within the social housing sector.
• Strong data analysis and data management skills.
• Experience working with insurers, brokers and other insurance professionals.
• Excellent communication and stakeholder management skills.
• The ability to interpret and present complex information in a clear and understandable way.
• Experience working with established business processes and driving continuous improvement.
• Educated to degree level or able to demonstrate equivalent experience.
• A proactive approach to problem solving and delivering results.

Desirable

• Knowledge of insurance regulations, building safety requirements and associated risks.
• A recognised project management qualification, such as PRINCE2, or working towards one.
• Experience supporting insurance programmes, renewal and tender processes.

We reserve the right to close this vacancy early should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.