Information Security Analyst I

Job description

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express is looking for a Security Incident Response Analyst to work in our Cyber Fusion Center. The team provides rapid investigation and response to cyber security incidents which impact American Express globally. Our Analysts are tenacious and inquisitive, with a problem-solving mindset. If you are interested in learning everything you can from experts in their fields, and are keen to share your own knowledge, this could be the role for you. You don't need to have held an InfoSec role. You do need a strong and broad technical understanding of how computers and networks work, plus a flair for security. Read on to join our diverse and inclusive world-class team.

How will you make an impact in this role?

• Use your knowledge of computers to conduct in-depth cyber investigations in response to security events
• Use a multitude of tools to analyse a variety of network and host-based alerts, traffic and activity (e.g. antivirus, network intrusion detection systems etc.)
• Perform root-cause analysis of security related events (i.e. attack vector)
• Determine correct response activities for each security event
• Document your investigations
• Maintain awareness of real-world cyber security threats and support cyber intelligence capabilities
• Identify trends in events and incidents and make recommendations to improve risk posture
• Help ensure documentation is up to date to reflect current processes and procedures

Minimum Qualifications

• Systems/network/development experience, you must have a deep understanding of how computers work and how computers communicate across networks
• Information Security knowledge and passion
• Excellent problem solving and analytical skills
• Excellent attention to detail and observational skills
• Ability to multi-task and prioritise work
• Excellent written and oral communication skills including in high pressure situations
• Ability to document and explain technical details in a concise and understandable manner
• Thrives in a challenging environment
• Ability to learn quickly, retain information and apply knowledge when and where relevant
• Be committed to continuous learning and professional development
• Desire to contribute to a high-profile team at the cutting edge of cyber security

Preferred Qualifications

• CompTIA Security+, CySA+ or equivalent
• Experience in programming and/or scripting languages, e.g Python

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.