Information Initiatives Support Specialist

Job description

Job summary

The role is within the Digital Information team. The team is responsible for all aspects of information services, such as Analysis and Intelligence, Data Quality, Performance, BI Warehousing and Business Intelligence, Data Protection, Health Records, Clinical Information and Training.

This post holder will manage a small team of skilled analysts who develop reporting scopes, extract and process data from our BI warehouse and generate reports and intelligent insights. This post holder will specifically manage the Patient Safety, Patient Care and Experience analyst team.

Main duties of the job

Thispost holder will provide insightful analytics that will provide the seniormanagement with greater visibility and improved understanding of its businessthrough investigative analysis, visualisation and robust data journalism. This post holder will analyse data andprovide intelligent information that will contribute towards the transformationof services and improvements in patient care and experience.

Thispost holder supported by the expertise of their line manager will forecast,deliver and monitor impact of Trustwide or service specific initiatives; and beable to combine the datasets from several sources including across corporateteams, systems and organisations.

Be able to analyse data using a wide range of database tools andstatistical analysis techniques. Create complex queries and reports in SQL(database analysis tool), Python or R and be able to present the reports usingSQL Reporting Services, PowerBI or Shiny.

The post holder will need to be capable of developing specialistknowledge and expertise within NHS Information and become fully conversant withthe datasets captured in the NHS.

About us

Worcestershire Acute Hospitals NHS Trust is a largeacute and specialised hospital trust that provides a range of local acuteservices to the residents of Worcestershire and more specialised services to alarger population in Herefordshire and beyond.

The Trust operates hospital-based services fromthree sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and ourcaring staff are recognised as providing good and outstanding patient-centredcare. You could be one of them.

We are committed to recruiting the best people towork with us. Our values, which we ask all staff to demonstrate, underpin oureveryday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewiseaccreditation - this means we are committed to embedding flexible workingwithin our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring aDBS check as part of their employment check will have the cost of this check(at the current rate) deducted from their salary. Please see link in SupportingInformation section for more details on DBS checks and costs.

Job description

Job responsibilities

Job role - key tasks

To representthe Digital Information Team on Divisional projects where data driven evidencewill be required to support tactical decisions and monitor theoutcomes/impacts.

To look beyondthe original requests to ensure a holistic approach that will challengeassumptions and predict outcomes and performance. To utilise data and information analysis toprovide advice on option appraisals for possible scenarios.

To understandthe purpose of requests and to ensure the analysis incorporates (whereapplicable) predictive and prescriptive analysis to generate holisticresults. To ensure that the results arecommunicated clearly, including the limitations of the data, techniques andassumptions.

To augmentquantitative analysis with qualitative data analysis where possible.

To be responsible for the production, developmentand promotion of a range of statistical / information services; provide expertadvice and guidance on statistical / information matters, including thedevelopment of health-related data sets and information.

To provide an intelligent writtenoverview of the actionable strategic insights and how the data can driveforward the impacts intended.

Provide expertadvice from data cradle to grave including data collection, data entry, dataextraction, analysis and intelligent conveyancing and presentation.

To have responsibility for the provisionof information systems/services across the Trust and the development of systemsat departmental level.

To oversee theproduction of all external returns of data and compliance to national and localregulations. To include all statutory returns and the return of datasets toSecondary Uses Service (SUS).

To oversee theproduction of routine and ad hoc information to support the Trust in monitoringkey performance targets and to support its decision making process. Work with the Information Senior Management Teamto produce Directorate Performance reports.

Advise andraise awareness for the Division on any initiatives that could deliver optimumfinancial benefit.

To oversee theworkload and to peer review outputs from the Senior Information Analysts,Information Analysts and Information Officers.

To ensure thatall requests are evaluated for health inequalities and inequalities in careprovision.

Participate in all appropriate meetings, relevant to data, informationand intelligence requests.

General Duties

Liaise with a diverse rangeof staff including managers and clinicians to interpret highly complex orambiguous requirements. Apply specialist knowledge to advise of informationavailable, particularly in relation to data sources, methods of analysis, dataquality and interpretation in light of historical changes to data collection.

The job entails theprovision and explanation of complex information. The post holder musttherefore have excellent communication and written presentational skills andreasonable verbal presentational skills. They must be confident whencommunicating with people at all levels of the organization and alsoexternally.

Present informationappropriately for each project by using a variety of media. Be able to provide Statistical processgraphs, benchmarking data, process mapping, demonstrate trends, calculatepercentages and variances and providing explanatory notes and interpretationregarding data ambiguities.

Responsiblefor horizon scanning changes that may affect existing processes. Provide expert knowledge, guidance and support to information staff onInformation issues. Keep staff informedof corporate and department objectives and deadlines.

To adhere to trust policies regardingconfidentiality and information security.

To keep up to date with informationpractices and policies through all the appropriate resources, to enableeffective delivery of the information service to the Trust

To carry out any other dutiescommensurate with the grade of this job.

Job description
Job responsibilities

Job role - key tasks

To representthe Digital Information Team on Divisional projects where data driven evidencewill be required to support tactical decisions and monitor theoutcomes/impacts.

To look beyondthe original requests to ensure a holistic approach that will challengeassumptions and predict outcomes and performance. To utilise data and information analysis toprovide advice on option appraisals for possible scenarios.

To understandthe purpose of requests and to ensure the analysis incorporates (whereapplicable) predictive and prescriptive analysis to generate holisticresults. To ensure that the results arecommunicated clearly, including the limitations of the data, techniques andassumptions.

To augmentquantitative analysis with qualitative data analysis where possible.

To be responsible for the production, developmentand promotion of a range of statistical / information services; provide expertadvice and guidance on statistical / information matters, including thedevelopment of health-related data sets and information.

To provide an intelligent writtenoverview of the actionable strategic insights and how the data can driveforward the impacts intended.

Provide expertadvice from data cradle to grave including data collection, data entry, dataextraction, analysis and intelligent conveyancing and presentation.

To have responsibility for the provisionof information systems/services across the Trust and the development of systemsat departmental level.

To oversee theproduction of all external returns of data and compliance to national and localregulations. To include all statutory returns and the return of datasets toSecondary Uses Service (SUS).

To oversee theproduction of routine and ad hoc information to support the Trust in monitoringkey performance targets and to support its decision making process. Work with the Information Senior Management Teamto produce Directorate Performance reports.

Advise andraise awareness for the Division on any initiatives that could deliver optimumfinancial benefit.

To oversee theworkload and to peer review outputs from the Senior Information Analysts,Information Analysts and Information Officers.

To ensure thatall requests are evaluated for health inequalities and inequalities in careprovision.

Participate in all appropriate meetings, relevant to data, informationand intelligence requests.

General Duties

Liaise with a diverse rangeof staff including managers and clinicians to interpret highly complex orambiguous requirements. Apply specialist knowledge to advise of informationavailable, particularly in relation to data sources, methods of analysis, dataquality and interpretation in light of historical changes to data collection.

The job entails theprovision and explanation of complex information. The post holder musttherefore have excellent communication and written presentational skills andreasonable verbal presentational skills. They must be confident whencommunicating with people at all levels of the organization and alsoexternally.

Present informationappropriately for each project by using a variety of media. Be able to provide Statistical processgraphs, benchmarking data, process mapping, demonstrate trends, calculatepercentages and variances and providing explanatory notes and interpretationregarding data ambiguities.

Responsiblefor horizon scanning changes that may affect existing processes. Provide expert knowledge, guidance and support to information staff onInformation issues. Keep staff informedof corporate and department objectives and deadlines.

To adhere to trust policies regardingconfidentiality and information security.

To keep up to date with informationpractices and policies through all the appropriate resources, to enableeffective delivery of the information service to the Trust

To carry out any other dutiescommensurate with the grade of this job.

Person Specification

Experience

Essential

• Experience of working with data and analytical tools.
• Experience in data visualisation
• Experience in data journalism.
• Significant experience managing a function (2 years minimum)
• Specialist experience/knowledge in usage of complex datasets.
• Evidence of building effective working relationships with wide variety of stakeholders
• Experience of making significant contributions to large and small scale projects
• Knowledge of importance of stakeholder and service user engagement and involvement.

Desirable

• Project management

Qualifications

Essential

• Educated to masters level or equivalent.
• Knowledge of research and visualisation techniques, project management and process redesign.
• Evidence of continuous professional development

Desirable

• Further education or equivalent application

Skills and Knowledge

Essential

• Able to use SQL and SSRS.
• Demonstrate the ability to handle technical, complex, sensitive or contentious information and present this to a variety of audiences where significant barriers to acceptance may exist.
• Demonstrate the ability to take complex messages and make them appropriate for the audience using varied visualisation techniques.

Desirable

• Knowledge of Information Governance regulations
• Able to use PowerBI and data science analytics.

Person Specification
Experience

Essential

• Experience of working with data and analytical tools.
• Experience in data visualisation
• Experience in data journalism.
• Significant experience managing a function (2 years minimum)
• Specialist experience/knowledge in usage of complex datasets.
• Evidence of building effective working relationships with wide variety of stakeholders
• Experience of making significant contributions to large and small scale projects
• Knowledge of importance of stakeholder and service user engagement and involvement.

Desirable

• Project management

Qualifications

Essential

• Educated to masters level or equivalent.
• Knowledge of research and visualisation techniques, project management and process redesign.
• Evidence of continuous professional development

Desirable

• Further education or equivalent application

Skills and Knowledge

Essential

• Able to use SQL and SSRS.
• Demonstrate the ability to handle technical, complex, sensitive or contentious information and present this to a variety of audiences where significant barriers to acceptance may exist.
• Demonstrate the ability to take complex messages and make them appropriate for the audience using varied visualisation techniques.

Desirable

• Knowledge of Information Governance regulations
• Able to use PowerBI and data science analytics.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust
Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website