Information Governance Officer

Job description

The vacancy

Hours: 35 hours per week

Shift Pattern: Full time - 35 hours per week/ 70 hours over two weeks (nine-day fortnight)

The role

Help us protect information, manage risk and support better services

We're looking for an experienced Information Governance Officer to support our Information Governance Manager in ensuring tenant and organisational information is managed safely, lawfully and effectively.

You'll provide trusted advice to colleagues and senior leaders on data protection, information governance, compliance and data breach risks, while helping develop policies and procedures in line with GDPR and the Data Use and Access Act (DUAA).

You'll take the lead on Social Tenant Access to Information Requests (STAIRs) and Data Subject Access Requests (DSARs), ensuring they are managed accurately and within statutory timescales.

You'll also play an important role in building a strong culture of information governance through training, guidance and colleague education, while keeping up to date with emerging regulatory issues across housing, health and social care.

While the role is home based the successful candidate will be required to attend team meetings at our head office in Birmingham as required.

If you're knowledgeable, proactive and passionate about protecting people's information and improving organisational practice, we'd love to hear from you.

What we're looking for

The essential requirements for the role include:

• Experience in managing SARs, data breaches, and information governance frameworks, including undertaking data protection audits
• Knowledge of UK GDPR, Data Protection, and DUAA legal and regulatory requirements, including compliance, monitoring, and risk mitigation
• Excellent communication and interpersonal across a variety of management levels facilitating cooperation
• Excellent IT skills: Full Microsoft Office suite
• Graduate level education and/or extensive experience in Information governance / data protection

Why us?

We support our employees to do what they do best, whether that's through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

As part of our commitment to our employees and offering flexibility, we offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon an offer being made.

An offer of employment will be subject to the satisfactory completion of basic disclosure check.

Closing date for applications 25 September 2026

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

About us

At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.

When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture.

We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us!

Benefits

Flexible working
including a nine-day fortnight

Holiday trade scheme and volunteer leave

Funded health
cash plan

Occupational maternity pay / paternity pay

Pension
contributions

Occupational sick pay

Lifestyle discounts

Car salary sacrifice and leasing scheme

Learning and development opportunities