Information Governance Officer

Job description

Job description

Permanent
Full time 37 hours per week

Make a difference through information. Build a career that matters.

Information is at the heart of everything we do. From protecting the personal data of vulnerable residents to ensuring openness and accountability through Freedom of Information requests, effective information governance plays a vital role in delivering trusted, high-quality public services. As an Information Governance Officer, you will help ensure that the Council manages information responsibly, lawfully, and ethically, supporting services that make a real difference to communities across Devon.

This is an exciting opportunity for someone with a keen interest in information governance and a basic understanding of areas such as data protection, records management, or information rights who is looking to develop their knowledge and build a rewarding career. Working across a diverse range of Council services, you'll gain valuable insight into how local government operates while helping colleagues navigate information-related challenges.

From supporting responses to information requests and promoting good information management practices to assisting with data protection compliance and information sharing, you'll play an important role in helping the Council meet its legal obligations. Supported by an experienced team, you'll have the opportunity to develop specialist skills in a growing profession while contributing to the effective delivery of public services across Devon.

Why choose Devon County Council?

At Devon County Council, we believe work should work for you. Here's what makes us stand out:

• Flexible working: Hybrid options, flexitime, and compressed hours to suit your lifestyle.
• Generous annual leave: Starting at 26 days plus bank holidays, with extra leave for long service.
• Excellent pension scheme: Secure your future with one of the best public sector pension schemes.
• Continuous development: Access to training, qualifications, and career progression opportunities.
• Employee wellbeing: Mental health support, staff networks, and wellbeing initiatives.
• Discounts and perks: From local leisure facilities to national retailers, plus cycle-to-work schemes.
• A role with purpose: Every day, your work will help protect people's rights and support communities across Devon.

About the Role

As an Information Governance Officer, you'll be a first point of contact for staff and the public on matters relating to Data Protection, Freedom of Information (FOI), and the Environmental Information Regulations (EIR).

You'll handle routine information requests and low-risk information security incidents, provide advice and guidance on information rights, support investigations, and maintain accurate case records. You'll also help manage the Council's case management system (iCasework) and corporate records management systems, ensuring information is handled effectively and in accordance with legal requirements.

Working closely with senior officers, you'll support the Council's compliance with information governance legislation and help promote good information management practices across the organisation.

What We're Looking For

We're looking for someone who is organised, motivated, and keen to develop their career in information governance.

You will have:

• Strong organisational skills and excellent attention to detail.
• Excellent written and verbal communication skills.
• Confidence in dealing with colleagues, stakeholders, and members of the public.
• Experience in administration and managing information or data systems.
• A basic knowledge of Data Protection and Freedom of Information legislation.
• The ability to prioritise a varied workload and adapt to changing demands.
• A positive, collaborative approach and the ability to work effectively as part of a team.

Ready to Apply?

If you're looking for a role that combines purpose, variety, and opportunities for professional development, we'd love to hear from you.

Apply today and join a team that values your contribution and invests in your future.

Interview Date: 12 November 2026

For further information or an informal discussion about the role, please contact Eleanor Tanner on 01392 382018.

How to apply

Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.

Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.

Please click here to see the Job Description

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages .
• For details on the use of AI in applications and Devon County Council's use of AI in Recruitment please see Use of AI in Our Recruitment Processes - Working for Devon | Devon County Council
• Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice .
• For more information about Working for Devon please visit our Working for Devon page .
• We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
• This role requires a DBS disclosure.