Hospital to Home Team Member/Community Support Officer - Zero hours contract

Job description

Hours: Casual, zero hours contractLocation: Fire and Rescue Headquarters, Leamington Spa & Nuneaton Fire Station

About the Team

Warwickshire Fire and Rescue Service are seeking to appoint a number of committed and enthusiastic staff to work as part of the Prevention Team in a busy and dynamic work environment. This is on a zero hours contract and the role would be to fulfil both aspects of a Community Support Officer and Hospital to Home Team member when required. This will be working from two key locations (Nuneaton Fire Station and Leamington Fire Station).

About the Role

This blended role is to, develop, promote, and deliver our strategic intentions around Prevention activities across Warwickshire. This role is key to the continued reduction in fires and other emergencies across the county. You will need to be well organised and apply good communication skills as well as effectively use a range of software packages.

• To assist with and deliver all prevention work and safety initiatives, including the delivery of Safe and Well Checks.
• To form part of the delivery team for Warwickshire intervention for Safety awareness and Fire Education (SAFE) and adhere to associated case management protocols.
• To work as part of the Hospital to Home Team, returning vulnerable customers home and settling them into their homes
• To develop and maintain external partnerships and forge links with local community and specific target groups which contribute to mitigating and reducing the risk to local communities.
• To assist in the development of packages and deliver training to partner agencies who undertake risk reduction work on behalf of and in partnership with WFRS.
• To (when needed) coordinate multi agency events and assist in their delivery.
• Work in partnership with other F&R prevention departments; WCC and external agencies to deliver project work in line with organisational needs.
• To demonstrate and uphold service values in line with the core code of ethics and promote WFRS in a positive manner at all times

Key Requirements

You will need to:

• be comfortable talking to people and ask them questions
• think logically but also be creative with solutions
• be able to work as part of a team with a variety of different people
• have a keen eye for detail
• be able to work 10:00hrs to 18:00hrs, Monday to Friday.

For further information please see the Job Description and Person Specification .

To discuss the role please contact Leeanna Essex - [email protected]

Closing date: 21 st September 2026
Interview date: 5 th - 7 th October 2026

Working for Warwickshire - This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!

At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund '

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Click here to view the benefits at Warwickshire County Council.

Additional Information

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

We recommend submitting your application as soon as possible. We don't want to keep you waiting so we will be starting the initial shortlist and assessment process while the job advert is running. Please check your emails or applicant account via our jobs portal for any updates on your application

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [email protected] and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more