Healthcare Support Worker - Outpatients - WGH

Job description

Job summary

Are you looking to step into the new year with a new career?

Are you caring and good at talking to people?

Do you enjoy working as part of a team?

Do you want to make a difference for NHS patients in Buckinghamshire?

If the answer is yes then we would welcome your application

Please apply via TRAC jobs.

You have the opportunity to join our fantastic and friendly Buckinghamshire Healthcare NHS Trust (BHT) family as a healthcare support worker in Wycombe and Amersham Outpatients - no previous experience needed.

These are great opportunities for candidates who are looking to step into healthcare for the first time, or for those who are already in healthcare and want to work for an NHS Trust.Healthcare Support Workersplay a crucial role in all aspects of caredeliveryforourpatients.

Main duties of the job

You will be joining a team of dedicated professionals who you will learn from on the job, we provide training to ensure you have the skills for the role and offer development opportunities to realise your career potential. You will be enrolled onto a healthcare support worker induction programme held each month, ensuring you feel supported as you take the first steps into your new career.

Our department operates from 08.00-18.00 Monday to Friday

About us

Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our care values are collaborate, aspire, respect and enable.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Job description
Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person Specification

EDUCATION, QUALIFICATIONS

Desirable

• Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
• Willing to work towards Level 2 functional skills (Math & English
• Care Certificate/working towards

EXPERIENCE

Essential

• Experience of working with people, ideally in a front-line customer service role.

Desirable

• Experience of providing person centred care.

SKILLS, ABILITIES & KNOWLEDGE

Essential

• An understanding of the importance of patient confidentially and privacy.
• Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work.
• Good verbal and written English communication skills.
• The ability to respond with kindness and humanity to patients.
• A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting.
• Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures.

SPECIAL CIRCUMSTANCES

Essential

• Ability to work agreed shift patterns designed to meet service needs.
• Can demonstrate self-motivation and ability to motivate others

Desirable

• Demonstrates some insight into the fundamentals and complexity of care and care delivery

Person Specification
EDUCATION, QUALIFICATIONS

Desirable

• Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
• Willing to work towards Level 2 functional skills (Math & English
• Care Certificate/working towards

EXPERIENCE

Essential

• Experience of working with people, ideally in a front-line customer service role.

Desirable

• Experience of providing person centred care.

SKILLS, ABILITIES & KNOWLEDGE

Essential

• An understanding of the importance of patient confidentially and privacy.
• Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work.
• Good verbal and written English communication skills.
• The ability to respond with kindness and humanity to patients.
• A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting.
• Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures.

SPECIAL CIRCUMSTANCES

Essential

• Ability to work agreed shift patterns designed to meet service needs.
• Can demonstrate self-motivation and ability to motivate others

Desirable

• Demonstrates some insight into the fundamentals and complexity of care and care delivery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust
Address

Wycombe Hospital

Mandeville Rd, Aylesbury HP21 8AL

High Wycombe

HP11 2TT

United Kingdom

Employer's website