Healthcare Proposition Development Manager

Job description

Intro

Contract: 12 Months Secondment/Fixed Term Contract oe 24 Month Secondment

Shift pattern: On-site

Closing date: 10th November 2026

Recruitment Partner: Katrina, [email protected]
What you'll be doing

As a Healthcare Proposition Development Manager, you'll help shape the future of Boots Health by turning customer needs, market insight and commercial opportunities into new healthcare services and partnerships. Working across Healthcare, Commercial, Loyalty, Digital and Clinical teams, you'll lead propositions from concept through to launch across stores, online and partner channels. This is a high-impact role with real visibility, where your work will improve customer health outcomes while supporting sustainable business growth. You'll join at an exciting point as Boots continues to build a more connected healthcare ecosystem.

Key responsibilities

• Identify and evaluate new growth opportunities across healthcare services, customer journeys and strategic partnerships.
• Lead the development of customer-focused healthcare propositions from concept through to launch.
• Build compelling business cases and commercial models to support investment decisions.
• Develop, negotiate and manage strategic partnerships that strengthen the Boots Health ecosystem and improve customer outcomes.
• Use customer insight, market trends and performance data to shape future opportunities.
• Work across Healthcare, Commercial, Loyalty, Digital and Clinical teams to deliver propositions through stores, online and partner channels.
• Influence senior stakeholders and build alignment around new opportunities, priorities and delivery plans.
• Measure proposition performance through customer outcomes, engagement and commercial results, using insight to optimise over time.

What you'll need to have (our must-haves)

• Experience developing and delivering customer propositions, services or partnerships that have driven commercial growth.
• Experience building business cases and assessing investment opportunities.
• Experience leading proposition, service or partnership development from concept through to implementation.
• Strong stakeholder management skills, with experience influencing senior decision makers.
• Strong commercial acumen, with the ability to balance customer needs and business objectives.
• Experience using customer insight and market trends to identify growth opportunities.

It would be great if you also have

• Experience developing propositions, services or partnerships within healthcare, health technology or customer wellbeing.
• Experience of partnering with clinical or clinical governance teams.
• Experience with customer-centred design, product discovery or test-and-learn delivery approaches.

Where your brilliance can take you

This is a chance to build your career in a business with the scale, trust and reach to bring new healthcare ideas to life. At Boots, you'll work on high-impact propositions that connect healthcare, retail and digital capabilities, while developing your expertise across proposition development, partnerships and commercial strategy. If you're curious, collaborative and motivated by making a real difference, this role offers the opportunity to grow your influence, shape what's next for Boots Health and keep building a career that develops with your skills.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards . Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What's next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be brilliant with Boots.