Health Care Support Worker (Ophthalmology)

Job description

Detailed job description and main responsibilities

• Working under the direction of a Registered Nurse (RN), midwife or Nursing Associate (RNA), participate fully in the delivery of planned nursing care, within the boundaries of your role which may include chaperoning of patients, escorting/ transferring of patients, providing 1-1 patient centred care and caring for patients undergoing procedures.
• Demonstrates own duties to new starters and supervises work of students, undertaking a buddying role for new Health Care Support Workers
• Frequent exposure to emotional/distressing events, e.g., breaking of bad news.
• Following appropriate training and competency sign-off, the post holder will assist with ophthalmology investigations and clinical activities, which may include
• Measuring and recording visual acuity (VA).
• Undertaking intraocular pressure (IOP) measurements using approved equipment
• Assist with opening and preparing ophthalmology clinic rooms before patients arrive.
• Check that clinical rooms are clean, tidy and ready for use.
• Ensure that required equipment is available and functioning correctly.
• Prepare the clinical environment and equipment for procedures.
• Assist registered nurses and medical staff during procedures following appropriate training.
• Support patient preparation and positioning.

Please see the Job Description for full detailed information of the role responsibilities working within the ophthalmology clinic.

Person specification

Trust Values

Essential criteria

• Putting patients first
• Responsive to, and supportive of, patients and staff
• Open, welcoming and honest
• Unfailingly kind, treating everyone with respect, compassion and dignity
• Determined to develop our skills and continuously improve the quality of care

Education and Qualifications

Essential criteria

• Completion of Care Certificate (Based on the standards set by Health education England, Skills for Care and Skills for Health).

Desirable criteria

• NVQ in healthcare

Experience

Essential criteria

• Demonstrable previous experience within a carer role/setting
• Evidence of continuing development
• Experience providing customer care

Desirable criteria

• NHS experience in relevant specific area/dept - Ophthalmology or Private experience in relevant specific area/dept - Ophthalmology
• Experience providing customer care

Skills and Knowledge

Essential criteria

• Advanced caring skills competently organise and carry out designated work load within scope of previous training.
• Ability to provide individualised care and empathy
• Good organisational skills
• Able to communicate effectively
• Ability to work in a team
• Keyboard/IT clerical skills
• Housekeeping skills
• Demonstrates an awareness of the important of confidentiality / privacy and dignity
• Able to demonstrate knowledge of equality and diversity

Desirable criteria

• Knowledge of Aseptic Non Touch Technique
• Venepuncture

Personal qualities

Essential criteria

• Kind, caring attitude
• Reliable/sensitive and personal Integrity
• Flexibility in shift and working patterns to meet the need of the service
• Insight into other roles within the department

Important

• There may be some occasions when we have to close a vacancy earlier than the advertised closing date, this will be due to a high volume of applications. You are therefore advised to submit your application as early as possible to avoid disappointment.
• Please check your emails regularly (and your junk folder) as this is how we will communicate with you throughout the recruitment process.
• In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
• During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
• Employment at the Trust is offered subject to successful completion of a six month probationary period.
• Some roles may require weekend shift working across multiple sites
• We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with General Data Protection Regulation (GDPR)

Right to work

If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on