Head of Commercial Brand, Marketing and Retail

Job description

What you'll be doing

We are looking for a Head of Commercial Brand, Marketing & Retail to join the House of Commons, leading the commercial strategy, brand development, marketing and retail operations across the Parliamentary Estate. This is an exciting opportunity to shape Parliament's commercial identity, enhance customer experiences and drive financial sustainability across one of the UK's most iconic and historic institutions.

Working with senior stakeholders and teams across Parliament, you will lead innovative marketing initiatives, strengthen retail performance across physical and digital channels, and develop customer-focused strategies that deliver lasting value. You will play a key role in driving commercial growth, improving services and ensuring Parliament's commercial activities continue to evolve to meet changing customer needs.

This role is offered on a hybrid working basis, with an expectation of you spending 60% of your time in the office.

Find out more about working at the House of Commons.

Why Join us?

In addition to your salary, we offer an attractive range of benefits including but not limited to:

• Generous annual leave starting at 30 days and increasing to 35 after one full working year.
• Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 28.97%
• Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.

What we're looking for

• Qualifications and experience: A degree or equivalent professional experience in commercial management, marketing, retail, business management or a related field.
• Leadership experience: Experience leading teams and commercial operations, with the ability to inspire others, develop talent and drive high performance.
• Strategic and commercial thinking: The ability to shape commercial strategies, identify growth opportunities and improve financial performance while delivering excellent customer experiences.
• Marketing and customer insight: Confidence in using market trends, customer feedback and performance data to develop engaging campaigns, strengthen brand identity and improve services.
• Stakeholder engagement and innovation: Strong communication and influencing skills, with the ability to build relationships, lead change and develop creative solutions that support continuous improvement.

How to Apply

CV & Supporting Statement - If you would like to apply for this role, please submit your CV and covering letter with an 500 -word limit.

More information on the application process can be found here: Application process - UK Parliament

Additional Information

Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

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