Hardware Asset & Licence Management Lead (Ref: 21233)

Job description

About the job

Job summary

This position is based Nationally

Job description

Hardware Asset & Licence Management Lead

Location: National*

Closing Date: 1st September

Interviews: W/C 14th September (subject to change)

Grade: G7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**: National: £58,511 - £65,329.

London: £63,343 - £70,725 (which may include an allowance up to £332).

Working pattern: Full-time, Part-time, Flexible working, job share.

Contract Type: Permanent

Number of vacancies: 1

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.The Role

The Role

Please note this role requires you to pass Security Check clearance. Please click on the link for details.

We're recruiting for a Hardware Asset & Licence Management Lead here at Justice Digital Data & Science, to be part of our warm and collaborative Service Management team.

This role aligns against Head of Service ManagementGovernment Digital and Data Framework

The Hardware Asset & Licence Management Lead is responsible for effective governance and assurance of IT assets across the MoJ estate. The role ensures that asset information is accurate, reliable, and maintained throughout the asset lifecycle. Working collaboratively with stakeholders, the postholder resolves issues promptly, drives corrective actions, and embeds high-quality asset management practices. They contribute to the development of strategies, policies, and standards, and provide clear, actionable insight on asset performance. The role champions the adoption of modern tooling and automation to improve service efficiency, accuracy, and user outcomes.

You'll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King's birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work-life balance.
• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities

The successful candidate will be able to develop, implement, and continuously improve Hardware Asset & Configuration Management policies, standards, and processes aligned to GDD best practice, while also driving operational and strategic improvements using automation, data, and service insights to enhance decision-making and service delivery. They will build strong relationships with internal and external stakeholders, represent the function at key governance and stakeholder forums, and ensure alignment with wider ITSM and organisational priorities.

They will provide assurance on asset data quality, identifying, assessing, and escalating risks appropriately, and will work collaboratively with wider service management functions to ensure effective delivery of Hardware Asset & Licence Management activities, including audits, verification, and compliance. The role requires the ability to produce clear, timely management information that supports performance, accountability, and continuous improvement.

The postholder will lead and develop the team, fostering a high‑performing and inclusive culture aligned to the GDD profession, while identifying and leading continuous service improvement activities that enhance value for money, maturity, and service outcomes. They will also engage with major change initiatives and programmes to ensure asset and licence management requirements are incorporated into design and delivery and will provide technical insight and subject matter expertise on toolset integrations, discovery tooling, and initiatives that support asset management maturity.

Finally, they will translate the team's charter into clear deliverables and objectives, ensuring alignment with MoJ strategic goals.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• Asset & Configuration Management - Demonstrable experience of leading and governing Hardware Asset, Software Asset and Configuration Management practices, ensuring accurate asset data, lifecycle control and compliance across a complex organisation.
• Continual Service Improvement - Proven ability to identify, lead and implement continual service improvement initiatives that deliver measurable improvements in service performance, efficiency and user outcomes.
• IT Service Reporting - Experience of producing and presenting meaningful service and asset management reporting, using data and insights to support decision-making and drive performance improvements.
• Ownership & Initiative - Demonstrable ability to take ownership of complex issues and priorities, proactively driving solutions and delivering outcomes with minimal supervision.
• Service Focus - Proven commitment to delivering high-quality, user-centred services that meet organisational needs and contribute to positive customer outcomes.
• Service Management Framework Knowledge - Strong knowledge and practical application of IT Service Management frameworks and best practice, such as ITIL, to support effective governance and service delivery.
• Stakeholder Relationship Management - Proven ability to build and maintain effective relationships with a wide range of stakeholders, influencing decisions and delivering successful business outcomes.
• Strategic Thinking - Experience of developing and implementing strategic plans that align service delivery and asset management activities with organisational objectives and future priorities.

Willingness to be assessed against the requirements for SC clearance

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

**Salary Information

Base salary for this role is from:

National: £58,511 - £65,329

London: £63,343 - £70,725

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
• Existing Civil Servants who are promoted will either move to the bottom of the new grade's pay band or receive a 10% uplift, whichever provides the greater increase.
• Candidates may also be eligible for a non‑pensionable Government Digital & Data Allowance of up to per year £332 (London) This is a temporary allowance, reviewed annually and may be retained, amended, or withdrawn.

The final offer will reflect the skills and experience you demonstrate during the assessment process.

Person specification

Please refer to Job Description

Benefits

Alongside your salary of £58,511, Ministry of Justice contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to Apply

In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Experience, Technical skills and Behaviours during the assessment process.

Stage 1 - Application and sift:

To apply for this position, you must submit the following as part of your application

• A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
• A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken.

The following criteria will be assessed at the sift stage -

- Asset & Configuration Management - Demonstrable experience of leading and governing Hardware Asset, Software Asset and Configuration Management practices, ensuring accurate asset data, lifecycle control and compliance across a complex organisation.

- Continual Service Improvement - Proven ability to identify, lead and implement continual service improvement initiatives that deliver measurable improvements in service performance, efficiency and user outcomes.

- Strategic Thinking - Experience of developing and implementing strategic plans that align service delivery and asset management activities with organisational objectives and future priorities.

A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.

Should we receive a high volume of applications, a pre-sift based on the following criteria will be conducted before the sift -

- Asset & Configuration Management - Demonstrable experience of leading and governing Hardware Asset, Software Asset and Configuration Management practices, ensuring accurate asset data, lifecycle control and compliance across a complex organisation.

- Service Management Framework Knowledge - Strong knowledge and practical application of IT Service Management frameworks and best practice, such as ITIL, to support effective governance and service delivery.

Please access the following link for guidance on how to apply - Application Guidance

Stage 2 - Interviews:

Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements - Experience, Technical and the following Behaviours:

• Seeing the Big Picture
• Changing and Improving
• Working Together
• Delivering at Pace
• Making Effective Decisions

Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the 'Asset & Configuration Management' criterion will be applied as the primary lead criterion to determine the final merit order.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Use of Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : [email protected]
• Telephone : 0345 241 5359

Recruitment team

• Email : [email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

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