General Manager - General Surgery & Services

Job description

Be part of our BHT family

Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.

We care for over half a million patients every year:

• Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
• Nationally recognised for urology and skin cancer services
• Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
• Deliver community services in health centres, schools, patients' own homes, community hospitals and community hubs.

More than 6,500 people from different nations, cultures and backgrounds work for us.

We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.

If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.

We pride ourselves in being a great place to work and invite you to join our BHT family.

Job overview

The General Manager will have responsibility for the operational management and business development of the following service/ portfolio areas:

General Surgery (includes the Vascular, colorectal and breast services alongside core services)
• Centralised / Core Services (includes Pre-Operative Service, business & activity planning support)

The post-holder will assist the Director of Operations, CDU Leads and senior nurses by providing efficient and effective operational and general service management in each area, ensuring that services are responsive, innovative and provided to the highest possible clinical and performance standards. They will also take forward projects to improve service delivery and patient experience in key areas, and lead on ensuring that all performance and quality targets are met.

Main duties of the job

Develop and implement local delivery plans that will meet service needs and contribute to the annual planning process of the Trust in line with agreed corporate objectives and priorities.

Plan and manage the implementation of projects to modernise services and to improve facilities and working practices to meet organisational and service delivery plans.

Ensure strong financial service performance against plans through identification of problems at an early stage and the initiation of corrective action.

Ensure effective communication systems are in place throughout the SDUs in portfolio, and between and across other relevant service areas, where relationships are key to the delivery of safe and effective care to patients

Be responsible for the day-to-day efficient and effective operational management of the defined service areas, reporting to the Head of Operations in all matters affecting the delivery of core services.

Ensure that clinical teams within the CDUs respond to operational issues on a day-to-day basis, and ensure issues are swiftly resolved.

Develop and implement longer-term solutions to issues raised. These will include complex approaches requiring the support and agreement of large teams of people and management of projects that deliver change

For full list of duties, please refer to Job Description

Working for our organisation

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