Family Support Worker

Job description

Family Support Worker Family Hubs Team | Sandwell
Are you passionate about making a real difference to the lives of children, young people and families?

Do you want to be part of an innovative, supportive team that helps families build resilience, overcome challenges and thrive? If so, we'd love to hear from you.

We are looking to appoint a maternity cover part time Family Support Worker to join our dedicated Family Hubs team across Sandwell. This is an exciting opportunity to work within a dynamic and collaborative service, supporting families at the heart of their communities and contributing to positive, lasting change.
Why Join Us?
At Sandwell Family Hubs, we believe every child deserves the best start in life and every family deserves access to the right support at the right time. As a Family Support Worker, you'll be part of a passionate workforce committed to improving outcomes for children and families through a strengths-based, trauma-informed and relational approach.

You'll have the opportunity to make a genuine impact while developing your skills, working alongside experienced professionals and partner agencies across the Family Hub Network.
About the Role
As a Family Support Worker, you will work directly with children, young people and families to identify strengths, build confidence and help overcome barriers to success. You will deliver targeted interventions, coordinate support and work in partnership with a range of services to ensure families can access the help they need.

No two days are the same, making this a rewarding role for someone who enjoys building relationships, problem-solving and empowering families to achieve sustainable outcomes.
Key Responsibilities
You will:

• Deliver targeted family support interventions that achieve positive outcomes and service targets.
• Provide high-quality direct work with children, young people and families to build resilience and promote wellbeing.
• Support families to access appropriate universal, targeted and specialist services.
• Deliver evidence-based interventions tailored to individual family needs.
• Complete accurate case records, assessments, risk management plans and GDPR-compliant documentation.
• Work collaboratively with colleagues and partner agencies to provide coordinated support.
• Develop effective exit plans to ensure long-term and sustainable change.
• Capture and champion the voices of children and young people, ensuring they help shape service delivery and decision-making.

What We're Looking For
We're looking for someone who:

• Is passionate about supporting families and improving outcomes for children and young people.
• Has experience of working within a strengths-based and trauma-informed framework.
• Demonstrates excellent communication and relationship-building skills.
• Works effectively in partnership with a range of professionals and services.
• Can manage a varied caseload, prioritise competing demands and meet deadlines.
• Is flexible, adaptable and committed to delivering high-quality support.

Working Pattern

• Monday to Friday
• Flexibility to work occasional evenings and weekends to meet the needs of families and the service

Essential Requirement
A full UK driving licence and access to a vehicle are essential, as the role involves regular travel across Sandwell.
Important Information
Although this post is offered on a permanent contract, it is currently funded until 31 March 2029. Should funding not be extended beyond this date, the post may be subject to a redundancy consultation process or a TUPE transfer arrangement.
Ready to Make a Difference?
If you're committed to helping children, young people and families achieve their full potential and want to be part of a supportive, forward-thinking team, we'd love to receive your application.

Join us and help shape brighter futures for families across Sandwell.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible

Pay & Reward Framework

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo's values . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line with our pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Benefits

Workplace Offer: What it means for you

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.