Facilities and Circulation Assistant (Graduate Interns) x 2

Job description

Facilities and Circulation Assistant (Graduate Intern)

(Part-Time, 16 hours), Fixed Term (12 - 18 months)

Walsall Campus:

The University Library is seeking to appoint a Facilities and Circulation Assistant (Graduate Intern) to support library service during evening and weekend opening hours.

This role is 16 hours per week, working:

Friday 3.00pm-7.00pm, Saturday and Sunday 10.00am-4.00pm, based at Walsall Campus Library.

This opportunity is open to current students or recent graduates seeking to gain experience in a professional, customer-facing role.

About the role

You will help maintain a safe and well-organised study environment, working mainly during quieter periods where independent working and attention to detail are key.

Key responsibilities

• Welcoming users and supporting access to the library
• Delivering circulation services, including issuing and returning books and equipment
• Assisting users with basic enquiries, including finding resources and using library services
• Supporting self-service facilities and resolving simple account queries
• Maintaining collections through shelving, stock organisation and item requests
• Monitoring study spaces to ensure a clean, safe and respectful environment
• Carrying out regular checks to ensure equipment is working and ready for use
• Supporting opening and closing procedures, including building checks

About you

You will be approachable, reliable and take pride in maintaining high standards within shared spaces. You will be comfortable working independently and taking responsibility during quieter periods, while contributing positively to a small, supportive team.

You will demonstrate:

• Strong communication and interpersonal skills
• A proactive and customer-focused approach
• Good organisational skills and attention to detail
• A professional approach to maintaining a safe and respectful study environment

What we offer

This role provides an excellent opportunity to develop practical, transferable skills, including:

• Experience in a university service environment
• Development of customer service and problem-solving skills
• Practical experience in facilities and resource management
• A role that fits around study and builds your CV

You will be primarily based at Walsall Campus Library, with occasional shifts at Harrison Library, City Campus, where required.