Evening Service Provider - Woodland Court

Job description

The Vacancy

Are you looking for a role with variety? Are you confident working alone and as part of a team? Are you passionate about great customer service?

Then join us at our Retirement Village, delivering 'hotel-style' living, as a Day Service Provider!

About the role

• Provide happy and helpful service to all residents, family members and visitors.
• Work closely with residents and their family members to ensure they are happy and needs are met.
• Report accidents, resident concerns or incidents immediately to the village management team.
• Respond to emergency call bells and provide assistance where possible, assessing whether the residents family or emergency services are required.
• Work closely with residents suggesting appropriate social activities available and getting feedback on events for future planning.
• Assist in the dining room at mealtimes by laying tables, serving meals and collection of trays.

About you

• Strong communication skills
• A passion for customer service
• Confident working in a changing environment with a range of responsibilities

Job Benefits

• Competitive rates of pay plus £1 an hour enhancement for weekends and double time for bank holidays
• Equivalent to 30 days of paid annual leave, increasing to the equivalent of 33 after 5 years' service (pro-rata)
• Buy and Sell Holiday Scheme
• Comprehensive and flexible induction provided which is paid at your normal hourly rate
• Access to a fully-funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointment
• Free enhanced DBS Check & uniform provided
• Blue Light Card discount service, offering online and high street discounts
• Colleague Voice Representatives, enabling you to have your say
• Cycle to Work Scheme
• Company Sick Pay - Linked to length of service
• Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available
• £200 refer a friend bonus

Please be aware this advert may close early if sufficient applications are received, so please apply at your earliest convenience.

Please Note: If you are invited to attend an interview you will be asked to bring documents to allow us to undertake a DBS check and to confirm your right to work status. The documents required will be communicated to you by the hiring manager when booking your interview. Any copies of documents taken will be destroyed in line with our document retention and GDPR guidelines.

Benefits

Established in 1941, Brunelcare is an award-winning Bristol based charity providing high-quality housing, care, and support for older people in the South West.

Today, across Bristol, South Gloucestershire, and Somerset, Brunelcare works to support people to remain as independent as possible, for as long as possible.

The extensive range of our services means that people can stay with us however their needs may change.

We are also widely recognised for our expertise and excellence in caring for people living with dementia, and for supporting their families.

As a charity, we do not pay dividends to shareholders, and any profit we make is reinvested back into the services we provide.

Health Cash Plan

Tailored Development

Holiday Trading Scheme

Free Blue Light Card

Flexible Working

Pension Scheme

About Brunelcare

Brunelcare is an award-winning Bristol-based charity providing high-quality housing, care, and support for older people in the South West whilst also recognised for our expertise and excellence in caring for people with dementia. We are at the forefront of developing ways for people to stay as independent as possible whilst creating great communities to live, work, and thrive.