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Job description

Job Description:
Hiscox Technology comprises a Corporate Centre team and five business-aligned Technology teams partnering with our federated businesses. Our retail technology teams partner with the UK, Europe and US business units. Our 'big ticket' technology teams partner with the London Market and Re & ILS businesses. Corporate Centre consists of Group & Enterprise Services, IT Services and Information Security. Each team is led by a Technology Director who reports in to the CIO. Collectively the goal of the Technology organisation is to put Technology at the heart of the business.

The role:

Hiscox are hiring for an experienced and capable Environment Manager to support a mix of on-premise, Azure and Oracle Cloud environments, You will have experience working within a heterogeneous environment delivering platforms / solutions in a high demand / high availability businesses.

This role will require you to take overall responsibility for all components of the environments supporting our Group Data Engineering team and work closely with the delivery teams to support and ensure that solutions are fit for purpose.

You will be required to ensure that the controlled release of the new platforms and environments is suitable and implemented to meet the need of the business; help define the environments to be delivered into live and support and monitor the platform during its lifetime.

Key responsibilities:

  • Create, own and maintain the environment strategy
  • Create and maintain an inventory of environment components
  • Create and maintain non-production environment related processes and templates
  • Plan and co-ordinate availability of non-production environments
  • Schedule maintenance slots and manage the environment usage communication plan
  • Establish and monitor Service Level Agreements with the project teams and support teams for environment provision, availability and support
  • Work with Delivery managers and Test Leads to coordinate planned outage and environment refreshes
  • Define and forecast requirements for support resources for non-production environments
  • Maintain an environment usage plan and track the provision and maintenance of environments
  • Manage requests for environment build activity
  • Manage and report on Risks / Assumptions / Issues and Dependencies of test environments
  • Sign off environment maintenance activities prior to systems being released to projects
  • Ownership of the release plan & implementation dates - act as the sign off for changes
  • Design and implement efficient procedures for the distribution and installation of changes to the systems
  • Ensure that hardware and software being changed is traceable, secure and that only correct, authorised and tested versions are released
  • Develop application environment patching and upgrade plans
  • Co-ordinate infrastructure upgrades and changes with the Infrastructure Team
  • Implementation planning and deployment management

Technical Skills:

  • Understanding of system architecture best practices
  • Agile Release Management, Agile Experience
  • Azure deployment experience
  • Background in integrated systems
  • Understanding of code branching
  • Good experience of using Jira, Confluence, MS Teams or similar collaboration tools
  • Exposure to large scale projects/programmes and working in a matrix environment with 3 rd party suppliers
  • Hold relevant industry qualifications (e.g. ITIL, Agile)

  • Intellect and gravitas to influence and gain credibility with stakeholders
  • Excellent written and verbal communication skills
  • Creative, proactive, logical and innovative - you do not accept the status quo
  • Highly results driven, with the energy and determination to succeed in a fast paced environment
  • Demonstrate a commitment to quality, service and personal ownership
  • Deal well with ambiguity and enable a consensus to be reached
  • An inquisitive mind-set and desire to understand both data and business requirements
  • Continuous self-improvement and learning

Diversity and flexible working at Hiscox

AtHiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.


Person Specification:

If you would like to know more about the role, or you are having any difficulties with the application process please send your CV and the four-digit job ref number to
[email protected]
Job Sector
Job Position
York, UK Show on map
Post date
Closing date

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Learn more about Hiscox

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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