Endoscopy Administrative Assistant

Job description

Job summary

An exciting opportunity has become available within our Endoscopy Booking Office for an Administrative Assistant working 27 hours per week. The position is based Monday to Friday within our office opening hours of 9:00am to 5:00pm.

Applicants must be available to work on Fridays and, ideally, Mondays, with the remaining working days to be agreed upon.

Certain days may be required initially to support induction and training requirements.

We are looking for an enthusiastic, flexible, and reliable individual who is motivated, conscientious, and possesses excellent interpersonal and communication skills. The successful candidate will be able to work effectively as part of a team while contributing to the delivery of a high-quality administrative service.
Please be aware: This role is based within the Booking Office, providing administrative support to the booking team.This is not a reception-based role.
Main duties of the job

You will need to be motivated, hardworking and have excellent administration and communication skills. The successful candidate needs to be a strong team member, conscientious and have a flexible approach. The main duties of this role is to provide an efficient and responsive admin support to the Endoscopy bookings team. Monitoring generic email accounts, adding waiting list entries to the PAS system and ensuring RTT clocks are started, being a point of contact for patients and colleagues, answering incoming calls and helping to monitor answer phone service. The successful candidate needs to be able to demonstrate excellent attention to detail, have the ability to juggle priorities, to be a strong team member and excellent communication skills are essential.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Job description

Job responsibilities

Please refer to the job description attached for full details on the role.

If you have any questions about this position please do not hesitate to contact us.

Job description
Job responsibilities

Please refer to the job description attached for full details on the role.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications

Essential

• Educated to GCSE (or equivalent) to include English and Maths Grade C or above
• A Level / NVQ 3 (or equivalent) Administration or Customer Service knowledge and experience
• Additional training and skills to diploma level in IT

Desirable

• Waiting List management experience

Experience

Essential

• Use of electronic patient record systems such as the Patient Administration System (PAS)
• Previous experience working in NHS/waiting list administration
• Previous experience in dealing with members of the public.
• Experience using specialist IT applications in the work place

Desirable

• Previous experience dealing with people who may be distressed, upset or angry

Skills

Essential

• Understanding of appointment systems.

Desirable

• Understanding of diagnostic and operative procedures.

Person Specification
Qualifications

Essential

• Educated to GCSE (or equivalent) to include English and Maths Grade C or above
• A Level / NVQ 3 (or equivalent) Administration or Customer Service knowledge and experience
• Additional training and skills to diploma level in IT

Desirable

• Waiting List management experience

Experience

Essential

• Use of electronic patient record systems such as the Patient Administration System (PAS)
• Previous experience working in NHS/waiting list administration
• Previous experience in dealing with members of the public.
• Experience using specialist IT applications in the work place

Desirable

• Previous experience dealing with people who may be distressed, upset or angry

Skills

Essential

• Understanding of appointment systems.

Desirable

• Understanding of diagnostic and operative procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

East Sussex Healthcare NHS Trust
Address

Eastbourne Hospital

Kings Drive

Eastbourne

BN21 2UD

United Kingdom

Employer's website