Employee Services Assistant

Job description

Job overview

An opportunity for a motivated individual to join the Payroll Services team has arisen on a permanent basis. We provide payroll services to a number of Trusts across the Midlands. As a Payroll Services Assistant in the team, you will be responsible for a section of payroll/expenses/pension administration and the day to day processing, inputting and calculation associated with providing an excellent payroll, expenses and pensions service.

The payroll system uses a dedicated NHS system; Electronic Staff Record (ESR) this is an Oracle based system, which would make any experience of Oracle or ESR use a distinct advantage. A good understanding of statutory legislation together with a sound knowledge of IT is essential. You should ideally be able to use Word, Excel and Outlook confidently.

Main duties of the job

To assist in data input to Payroll system (ESR), EASY Expenses and NHS Pensions of routine data from sources where deemed appropriate. This must be completed in an accurate and timely manner ensuring entry to the correct individuals record.

Assist the Payroll/Expenses/Pensions Department in administration tasks including sending out retirement packs, inputting car details, assigning tickets, answering phones and assisting in ad hoc queries.

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

To be responsible for the distribution of incoming / outgoing documents (Post, Fax or other Output) , according to agreed procedure, ensuring that each item displays the name of the client organisation and where appropriate is date stamped.

To assist in data input to the system of routine data from timesheets, expenses claims or other sources where deemed appropriate. This must be completed in an accurate and timely manner ensuring entry to the correct individuals record.

To assist in the stapling of attachments to payslips as required.

To return documents that cannot be traced to the appropriate record back to sender attaching a standard return letter indicating the information required.

To answer routine phone queries and to either pass the calls on where more complex response is required or take messages and pass to the appropriate team member once available.

To undertake filing / scanning duties for the department as necessary including ensuring appropriate references are shown on documents.

To draw to the managers attention any need to deviate from agreed procedures, protocols or regulations and to act at all times in accordance with the departmental procedures and standing financial instructions.

Ensure adequate stocks of stationary and forms are maintained.

To ensure retirement packs are sent out on a timely basis

Any other ad hoc duties as appropriate.

Person specification

Experience

Essential criteria

• Experience in Administration Environment
• Use of Payroll Software, ideally Oracle
• Experience of payroll calculations

Desirable criteria

• Previous Payroll Experience in NHS Payroll/Expenses

Qualification

Essential criteria

• GCSE's - 4 GCSE's Grade C or above

Desirable criteria

• GCSE's - 6 Grade C or above

Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant's qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants' qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.

Visa/Sponsorship Information

In line with UKVI requirements, the Trust is unable to sponsor any applicants for Skilled Woker Visas who do not meet the minimum eligibility requirements including applicable salary thresholds and concessions. Before applying, please ensure that you have the right to work in the UK, or that the role is eligible for sponsorship. For more information, please visit: