Employee Relations Administrator

Job description

Job summary

We are currently looking to recruit an enthusiastic and motivated, full time Employee Relations Administrator within the Workforce Employee Relations Team, who will be based at Royal Papworth Hospital in Cambridge on the Biomedical campus.

This is a great opportunity to gain experience in a busy Employee Relations Team.

You will have responsibility for talking to colleagues on the phone and in person and communicating via email providing the full range of administrative support. You will also need experience of working with MS Office.

The skills we are looking for are attention to detail, tact, patience, and accurate data entry, the ability to liaise with colleagues throughout the Hospital and beyond, excellent verbal and written communication skills with a professional and respectful manner.

The ideal candidate will have a strong teamwork ethic, sense of accountability, and accompanied by an ability to work under time restraints and pressure at times. We will provide the necessary support to ensure your development within your role.

Level 3 HRApprenticeship opportunity available to the successful candidate.

Main duties of the job

To work flexibly to provide comprehensive, high quality administrative support including for example; answering general queries, arranging meetings, taking and transcribing notes from employee relations investigations and hearings, and booking venues.

Assist colleagues with workforce general process advice on; recruitment, pay, policies and procedures, annual leave and sickness with tact and sensitivity using your own judgement in how to proceed, seeking guidance where necessary.

Use Workforce systems to check and where appropriate disseminate information.

Deal with both internal and external correspondence to ensure that this is dealt with in a timely fashion in line with Department and Trust guidelines.

Process data and documents, notes of meetings and transcribe minutes to high standard.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour

Job description

Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Job description
Job responsibilities

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

Person Specification

Qualifications

Essential

• Vocational Qualification at Level 3 or equivalent qualification or experience

Desirable

• Knowledge of HR systems and procedures

Experience

Essential

• Previous experience of working in a customer facing role
• Experience of inputting accurate and timely data onto electronic systems
• Experience of MS Word, Excel and PowerPoint
• The ability to communicate basic or sensitive information to colleagues
• The ability to pay close attention to detail in written and electronic communication and information storage
• The ability to work as part of a multi-disciplinary team to ensure high-quality administrative support
• Able to organise, prioritise and adjust own workload in relation to the priorities of a busy department on a daily basis
• The ability to suggest & demonstrate changes to own practice
• Demonstrates personal duty of care in relation to the safe use of equipment and other resources
• Deal with situations in a sensitive manner
• Maintains the quality in own work

Desirable

• Previous experience of working in the NHS
• Previous experience of carrying out general admin procedures in reception/administration environment

Additional Criteria

Essential

• Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Person Specification
Qualifications

Essential

• Vocational Qualification at Level 3 or equivalent qualification or experience

Desirable

• Knowledge of HR systems and procedures

Experience

Essential

• Previous experience of working in a customer facing role
• Experience of inputting accurate and timely data onto electronic systems
• Experience of MS Word, Excel and PowerPoint
• The ability to communicate basic or sensitive information to colleagues
• The ability to pay close attention to detail in written and electronic communication and information storage
• The ability to work as part of a multi-disciplinary team to ensure high-quality administrative support
• Able to organise, prioritise and adjust own workload in relation to the priorities of a busy department on a daily basis
• The ability to suggest & demonstrate changes to own practice
• Demonstrates personal duty of care in relation to the safe use of equipment and other resources
• Deal with situations in a sensitive manner
• Maintains the quality in own work

Desirable

• Previous experience of working in the NHS
• Previous experience of carrying out general admin procedures in reception/administration environment

Additional Criteria

Essential

• Please provide evidence of your commitment to uphold the Trust's values: Compassion, Excellence, Collaboration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Papworth Hospital NHS Foundation Trust
Address

Royal Papworth Hospital

Papworth Road

Cambridge Bio Medical Campus

Cambridge

CB2 0AY

United Kingdom

Employer's website